Parts Specialist Motorcycle ATV Powersports

Southern Mountain Adventures Llc; Gadsden (AL); On-site; USD 35,000 - 55,000; Full time

Job summary

Southern Mountain Adventures LLC is seeking a Parts Specialist for the Motorcycle ATV Powersports division in Gadsden, AL. You will be the sales force for the retail parts department, handling customer transactions from start to finish while aiming to hit department and personal goals.

Responsibilities include merchandising to drive revenue, managing CRM leads, maintaining inventory accuracy, and upholding cleanliness and safety standards in a fast-paced store environment, including weekends.

Qualifications

• Handle all customer transactions from start to finish while working to achieve department and personal goals.
• Maintain product, market and industry knowledge through training and ongoing learning.

Responsibilities

• Sure up revenue and margin goals through effective merchandising and selling.
• Manage CRM systems to maximize leads and customer loyalty.
• Ensure inventory accuracy and communicate effectively with customers and internal teams.
• Uphold cleanliness, organization, and safety standards in the store environment.
• Assist with weekends and extended hours as needed.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Specialist Motorcycle ATV Powersports

PARTS DEPARTMENT Full Time Gadsden, AL, US

2 days ago Requisition ID: 4484

Salary Range: $35,000.00 To $55,000.00 Annually

PURPOSE OF THE POSITION: Parts Specialists are the sales force of the retail parts department. They handle all customer transactions from start to finish while striving to achieve department and personal goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES: including the following and are addressed in further detail in the accompanying SOP that is incorporated into the job description.

Culture

Be an example of living the mission and core values

Effectively work with other employees, departments and/or locations to give the customer a seamless experience in ways that promote teamwork and store profitability.

Optimize team member performance through effective ongoing evaluations, recognition, rewards and coaching management practices to produce the most ideal results

Hold yourself, your peers and your team to the highest level of accountability with cleanliness, organization, and safety standards.

Continually learn and apply new selling skills, strategies and techniques on a daily, monthly and yearly basis. Complete OEM or vendor training within timelines set by the company. Maintain a high level of product, market and industry knowledge.

Execution

Achieve predetermined personal and department revenue and margin goals by ensuring effective merchandising and selling.

Effectively manage CRM systems to maximize leads and ensure customer loyalty and retention.

Inventory Management

Ensure accurate and effective communication about inventory with internal and external customers.

Ensure accuracy of inventory by controlling shrinkage and obsolescence. Ensure all inventory is organized and the customer facing showroom meets or exceeds company standards of cleanliness.

PHYSICAL REQUIREMENTS:

Regular attendance during normal scheduled store hours including the ability to work 9+ hours per day and the ability to work weekends.

Frequent standing, walking and sitting

The ability to work in a high stress environment and the ability to work under tight deadlines which may require longer/later hours as needed.

The ability to continually engage and interact with others, including clients and employees throughout the work day via various methods of communications including phone and computer usage.

Occasional lifting of up to 35 lbs

Occasional pushing of up to 100+ lbs

WORK ENVIRONMENT:

Occasional exposure to changes in temperature and humidity

Frequent working with and around others

Occasional work around mechanical parts

Occasional exposure to hazardous chemicals

Occasional work around moving objects, (including dogs and other service animals)