Parts Specialist Motorcycle ATV Powersports

Southern Mountain Adventures Llc; Chattanooga (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Southern Mountain Adventures Llc is seeking a Parts Specialist in Chattanooga, TN to handle parts sales and customer transactions, aiming to meet department and personal revenue goals.

The role requires maintaining inventory accuracy, leveraging CRM for leads and loyalty, and upholding showroom standards. Weekend availability and long shifts are required.

Responsibilities

• Sell parts and handle customer transactions from start to finish.
• Achieve predetermined personal and department revenue and margin goals.
• Manage CRM systems to maximize leads and loyalty.
• Maintain inventory accuracy and showroom cleanliness.
• Be available for 9+ hour shifts and weekends.

Job description

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Parts Specialist Motorcycle ATV Powersports

PARTS DEPARTMENT Full Time Chattanooga, TN, US

2 days ago Requisition ID: 4486

Salary Range: $35,000.00 To $55,000.00 Annually

PURPOSE OF THE POSITION: Parts Specialists are the sales force of the retail parts department. They handle all customer transactions from start to finish while striving to achieve department and personal goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES: including the following and are addressed in further detail in the accompanying SOP that is incorporated into the job description.

Culture

Be an example of living the mission and core values

Effectively work with other employees, departments and/or locations to give the customer a seamless experience in ways that promote teamwork and store profitability.

Optimize team member performance through effective ongoing evaluations, recognition, rewards and coaching management practices to produce the most ideal results

Hold yourself, your peers and your team to the highest level of accountability with cleanliness, organization, and safety standards.

Continually learn and apply new selling skills, strategies and techniques on a daily, monthly and yearly basis. Complete OEM or vendor training within timelines set by the company. Maintain a high level of product, market and industry knowledge.

Execution

Achieve predetermined personal and department revenue and margin goals by ensuring effective merchandising and selling.

Effectively manage CRM systems to maximize leads and ensure customer loyalty and retention.

Inventory Management

Ensure accurate and effective communication about inventory with internal and external customers.

Ensure accuracy of inventory by controlling shrinkage and obsolescence. Ensure all inventory is organized and the customer facing showroom meets or exceeds company standards of cleanliness.

PHYSICAL REQUIREMENTS

Regular attendance during normal scheduled store hours including the ability to work 9+ hours per day and the ability to work weekends.

Frequent standing, walking and sitting

The ability to work in a high stress environment and the ability to work under tight deadlines which may require longer/later hours as needed.

The ability to continually engage and interact with others, including clients and employees throughout the work day via various methods of communications including phone and computer usage.

Occasional lifting of up to 35 lbs

Occasional pushing of up to 100+ lbs

WORK ENVIRONMENT

Occasional exposure to changes in temperature and humidity

Frequent working with and around others

Occasional work around mechanical parts

Occasional exposure to hazardous chemicals

Occasional work around moving objects, (including dogs and other service animals)