Parts Specialist: Inventory, Sales & Customer Care

Great Dane LLC; Galloway (AR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Dental

Vision

Medical

Retirement benefits

Tuition Reimbursement

Job summary

Great Dane is seeking a Parts Associate to support branch trailer parts sales, inventory control, and coordination with service teams. You will engage customers by phone and in person, handle parts ordering and pricing, and assist with cycle counts while ensuring accurate documentation and safety compliance.

The role emphasizes customer service, accurate data entry, use of office software, and ability to lift up to 50 lbs in a fast-paced environment. A valid driver’s license is required.

Qualifications

• Customer focus and excellence in service delivery.
• Strong follow-through and accountability for results.
• Trustworthy and honest in all communications.
• Solid technical understanding for hands-on parts handling and data entry.

Responsibilities

• Initiate parts and accessory sales to branch customers via phone and in person.
• Order parts, post parts to service orders, pull customer orders, provide price estimates and assist with cycle counts.
• Read and interpret job orders to ensure corrective action and document parts ordering/delivery to standards.
• Safely drive company vehicles.
• Provide excellent customer service and effectively resolve issues with customers and vendors.
• Perform other duties as assigned.

Skills

Customer Focus

Drive for Results

Integrity & Trust

Functional Technical Skills

Manual dexterity/hand use

Excellent communication

MS Office/Computers

Job description

Great Dane is seeking a Parts Associate to support branch trailer parts sales, inventory control, and coordination with service teams. You will engage customers by phone and in person, handle parts ordering and pricing, and assist with cycle counts while ensuring accurate documentation and safety compliance.

The role emphasizes customer service, accurate data entry, use of office software, and ability to lift up to 50 lbs in a fast-paced environment. A valid driver’s license is required.