Parts Team Lead

Great Dane LLC; Jacksonville (FL); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Dental, vision, medical benefits

401(k) with employer match

Tuition reimbursement

Paid holidays and vacation

Job summary

Great Dane LLC in Jacksonville, FL seeks a Parts Team Lead to coordinate branch trailer parts and accessory inventory, train associates, and support the Parts Manager. You’ll help customers identify parts for replacement or repair while maintaining safe, organized warehouse operations.

Requirements include 2+ years in a parts department, forklift/power tools experience, and proficiency with MS Office. Valid driver's license and US work eligibility are required; background checks apply.

Qualifications

• Minimum 2 years in a parts department.
• Ability to maintain working relationships with management, mechanics, customers and vendors.
• Ability to organize inventory, use power tools, and drive company vehicle/forklifts.
• Proficient with computers and MS Office (Word, Excel, Outlook).
• Ability to lift up to 50 lbs for parts handling.
• Valid Driver’s License required.
• Favorable background screening and proof of work authorization in the United States.

Responsibilities

• Provides excellent customer service and communication, resolving technical issues via phone, email, fax or online.
• Identify OEM parts based on product specs, VINs, microfiche and files.
• Investigate issues regarding part verification and delivery.
• Participate in training, cycle counts, and inventory management.
• Keep work area clean, safe, and organized.
• Safely drive company vehicles to deliver parts on time (loading/unloading).
• Other duties as assigned.

Skills

Parts dept experience

Customer/vendor relations

Inventory organization

Computer proficiency (MS Office)

Lift 50 lbs

Driver's license

Background check clearance

Tools

Power tools

Forklift operation

Data entry

Job description

Overview

THE ROLE

At Great Dane, we rely on makers and we’re calling on them to join our expanding team, the time has never been better to Embrace Your Great and work in an environment with the highest safety standards in the industry.

The Parts Team Lead performs multiple tasks related to branch retail trailer parts and accessory inventory coordination. Responsible for helping customers in identifying the parts and assemblies of new and used trailers for the purpose of replacement or repair of such items. Time is also spent assisting the Parts Manager with training of parts associates and other warehouse inventory maintenance activities.

Responsibilities

WHAT YOU’LL DO:

• Provides excellent customer service and communication for customer support by resolving their technical issues via phone, email, fax or online.
• Accurately identify OEM part based on product specifications, VIN numbers, microfiche and paper files.
• Investigate customer issues regarding part verification and delivery.
• Participate in training, cycle counts, and inventory management.
• Keeping shop work area clean, safe and organized.
• Safely drive company vehicles to deliver the right product on time which requires loading, unloading, and delivery of parts with efficiency.
• Other duties as assigned.

Qualifications

YOUR SKILLS AND ABILITIES (REQUIRED QUALIFICATIONS):

• Experience: Minimum of 2 years’ experience within a parts department.
• Ability to maintain an effective working relationship with management, mechanics, customers and vendors.
• Ability to work with hands to perform organization of inventory, use of power tools, and driving of company vehicle and or forklifts.
• Proficient with computers, data entry and Microsoft Office Suite (Word, Excel, Outlook).
• Ability to assist with installing, loading/unloading of parts requiring the ability to lift up to 50Ibs.
• Valid Driver’s License.
• A favorable background screening, physical, drug screening, and proof of work authorization in the United States is required for employment.

PHYSICAL/MENTAL REQUIREMENTS:

• Office and plant environment.
• Keyboarding, lifting, standing, bending, walking.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ABOUT GREAT DANE

With a history dating back to 1900, Great Dane has established itself as a transportation solutions leader of today – delivering innovative products and exceptional services that help our customers and employees succeed. We not only engineer durable and high-quality trailers and truck bodies; we foster relationships that last a lifetime.

WHY WORK FOR US?

Great Dane is a leading manufacturer of dry-freight vans, refrigerated trailers, and flatbeds with 10 manufacturing facilities and 20 service centers throughout the United States. With a legacy like ours comes a dedication to the hard-working individuals that make Great Dane what it is today. Our jobs are waiting to be filled by driven, challenge-focused & enthusiastic people like you.

Our culture is comprised of “Champions” and offers a rewarding workplace rooted in core values of safety, leadership, integrity, quality, and passion. Every employee has opportunities to learn, to grow, to succeed and to be engaged in a collaborative environment.

BENEFITS OVERVIEW

• Competitive compensation
• Benefits, including but not limited to dental, vision, and medical with employer contributions
• Retirement programs, including a Pension Plan and 401(k) Plan with employer match
• Tuition Reimbursement
• Paid holidays and vacation
• And more!

Great Dane is an Equal Opportunity Employer