Parts Specialist: Fast, Accurate Parts & Tech Support

National Lift Truck, Inc.; Franklin Park (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

National Lift Truck, Inc. in Franklin Park, IL, is seeking a Parts Specialist to manage the parts department effectively. This role involves processing orders, ensuring timely fulfillment, and maintaining customer service excellence. The ideal candidate will possess strong technical equipment knowledge and experience in material handling. Additional skills in MS Office and ERP software are beneficial. Join a company with 70 years of industry experience and contribute to our commitment to delivering reliable solutions.

Qualifications

• High school diploma or equivalent required.
• Previous experience with material handling equipment preferred.
• Excellent customer service and interpersonal skills.

Responsibilities

• Manage and coordinate all aspects of the parts department.
• Receive and process parts orders from customers.
• Maintain contact with vendors and customers for order fulfillment.
• Participate in inventory management.

Skills

Customer service skills

Technical knowledge of equipment components

Proficiency in computer software

Detail-oriented

Organization skills

Strategic thinking

Education

High school diploma or equivalent

Tools

MS Office

ERP software (Irium is a plus)

Job description

National Lift Truck, Inc. in Franklin Park, IL, is seeking a Parts Specialist to manage the parts department effectively. This role involves processing orders, ensuring timely fulfillment, and maintaining customer service excellence. The ideal candidate will possess strong technical equipment knowledge and experience in material handling. Additional skills in MS Office and ERP software are beneficial. Join a company with 70 years of industry experience and contribute to our commitment to delivering reliable solutions.