Heavy Equipment Product Support & Sales Specialist

Murphy Tractor & Equipment; Cambridge (OH); On-site; USD 50,000 - 85,000; Full time

Job summary

Murphy Tractor & Equipment in Cambridge, OH, is seeking a Product Support Sales Representative to provide post-sales support within an assigned territory, promoting company parts and service to current and prospective customers while ensuring high levels of satisfaction.

The role requires strong sales and customer service skills, the ability to analyze equipment performance, schedule calls and visits, and build lasting relationships while following pricing and invoicing policies.

Qualifications

• Strong knowledge of sales and customer service.
• Proficiency with Microsoft Office suite.
• Knowledge of heavy equipment operations and maintenance.
• Ability to promote products and services in a competitive market.
• Willingness to travel up to 70% as required.

Responsibilities

• Provide post-sales support and increase business with service and parts.
• Recommend parts, maintenance, repairs, and warranties.
• Follow pricing and invoicing policies.
• Develop territory strategies to grow profits.
• Schedule calls and visits to customers.
• Build rapport and maintain customer satisfaction.
• Assist customers with credit as needed.
• Analyze customer activity and sales data.

Skills

Sales and customer service

Territory planning

Communication skills

Computer skills

Heavy equipment knowledge

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Internet navigation

Job description

Murphy Tractor & Equipment in Cambridge, OH, is seeking a Product Support Sales Representative to provide post-sales support within an assigned territory, promoting company parts and service to current and prospective customers while ensuring high levels of satisfaction.

The role requires strong sales and customer service skills, the ability to analyze equipment performance, schedule calls and visits, and build lasting relationships while following pricing and invoicing policies.