Parts Specialist - Customer Service, Growth & Benefits

O'Reilly Automotive; Waipahu (HI); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401k with Employer Contributions

Paid Time Off

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers in Waipahu, HI. The role supports store management and involves cashier duties, parts lookups, and pricing guidance, with bilingual candidates encouraged.

The position offers a compensation range and potential premiums based on schedule, location, or work performed, with a commitment to friendly, efficient service and ongoing training.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers in-store and on the phone.

Responsibilities

• Greet and assist retail customers with merchandise selection.
• Support managers and installer service specialists as needed.
• Handle cash drawer, payments, and returns per policy.
• Answer store phone calls, lookup parts, and quote prices.
• Address and resolve customer complaints in a friendly manner.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Tools

Weatherly index system

Job description

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers in Waipahu, HI. The role supports store management and involves cashier duties, parts lookups, and pricing guidance, with bilingual candidates encouraged.

The position offers a compensation range and potential premiums based on schedule, location, or work performed, with a commitment to friendly, efficient service and ongoing training.