Auto Parts Retail Lead & Customer Service Pro

O'Reilly Auto Parts; Honolulu (HI); On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist in Honolulu, Hawaii. This role involves supporting the Store Manager and Assistant Managers with customer service, sales, and store operations. The position also assumes management responsibilities in the absence of supervisors.

The ideal candidate should exhibit strong communication skills, with bilingual candidates encouraged to apply. The opportunities for career growth within the company are notable, reflecting O'Reilly's commitment to employee development.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification is necessary.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels and team member execution.
• Ensure warehouse orders and returns are handled efficiently.

Skills

Strong communication skills

Ability to obtain RSS Certification

Education

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish highly desired)

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist in Honolulu, Hawaii. This role involves supporting the Store Manager and Assistant Managers with customer service, sales, and store operations. The position also assumes management responsibilities in the absence of supervisors.

The ideal candidate should exhibit strong communication skills, with bilingual candidates encouraged to apply. The opportunities for career growth within the company are notable, reflecting O'Reilly's commitment to employee development.