Automotive Parts Specialist — Bilingual, Customer-Focused

O'Reilly Auto Parts; Kapaa (HI); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Paid time off

401k plan

Health insurance

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts in Hawaii is seeking a Parts Specialist to deliver high-level service to both retail and installer customers. The role supports store management, greets customers, assists with merchandise selection, and processes transactions with accuracy.

The position emphasizes excellent customer service, ability to multitask, and readiness to perform daily store operations, including stocking and planogram updates. Bilingual candidates are encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support professional customers as needed and directed.
• Answer store phone calls, look up parts, quote prices, and promote related items.
• Maintain accuracy of cash drawer and process transactions.
• Handle exchanges/returns per policy and resolve complaints.
• Perform daily store tasks including stocking, planogram updates, and image maker.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O’Reilly Auto Parts in Hawaii is seeking a Parts Specialist to deliver high-level service to both retail and installer customers. The role supports store management, greets customers, assists with merchandise selection, and processes transactions with accuracy.

The position emphasizes excellent customer service, ability to multitask, and readiness to perform daily store operations, including stocking and planogram updates. Bilingual candidates are encouraged to apply.