Parts Specialist: Auto Parts Counter & Customer Service

Halladay Subaru; Cheyenne (WY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health and Dental Coverage

Life Insurance

401(k) Plan

Paid vacation

Paid holidays

Opportunities for advancement

Year End profit sharing

Employee discounts on new/used vehicle

Employee discounts on service and part

Job summary

Halladay Auto Group in Cheyenne, WY is seeking a Parts Counterperson to manage the parts sales process, assist customers, and coordinate with service teams. The role requires reading parts catalogs, providing quotes, and ensuring accurate pricing per estimates.

Ideal candidates bring previous auto parts sales experience, strong interpersonal and math skills, and a valid driver's license. A pre-employment drug screen and background check will be conducted.

Qualifications

• High School Diploma or equivalent.
• Prior auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, interest, commissions, proportions, % and volumes.
• Valid driver's license and clean driving record.
• Willing to submit to pre-employment drug screen and background check.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Skills

Auto parts sales experience

Interpersonal skills

Time management

Reading safety and maintenance docs

Numerical calculation (discounts, etc)

Valid driver's license

Pre-employment drug screen &Background

Education

High School Diploma or equivalent

Job description

Halladay Auto Group in Cheyenne, WY is seeking a Parts Counterperson to manage the parts sales process, assist customers, and coordinate with service teams. The role requires reading parts catalogs, providing quotes, and ensuring accurate pricing per estimates.

Ideal candidates bring previous auto parts sales experience, strong interpersonal and math skills, and a valid driver's license. A pre-employment drug screen and background check will be conducted.