Auto Parts Counter Specialist — Customer-Focused

Halladay Auto Group, Inc.; Cheyenne (WY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health and Dental Coverage

Life Insurance

401(k) Plan

Paid vacation

Paid holidays

Opportunities for advancement

Year End profit sharing

Employee discounts on new/usedvehicles

Employee discounts on service and part

Job summary

Halladay Auto Group, Inc. is seeking a Parts Counterperson to manage daily parts sales, communicate with customers and staff, and ensure accurate pricing and stock levels.

You will read catalogs, quote prices, process orders, handle payments or credit, and coordinate with body shop estimates to match parts with service needs. This role offers benefits and advancement opportunities in a supportive environment.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred).
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, interest, commissions, and proportions.
• Valid driver's license and clean driving record.
• Willing to submit to pre-employment drug screen and background check.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Skills

Customer service

Interpersonal skills

Time management

Reading catalogs

Valid driver's license

Education

High School Diploma or equivalent

Job description

Halladay Auto Group, Inc. is seeking a Parts Counterperson to manage daily parts sales, communicate with customers and staff, and ensure accurate pricing and stock levels.

You will read catalogs, quote prices, process orders, handle payments or credit, and coordinate with body shop estimates to match parts with service needs. This role offers benefits and advancement opportunities in a supportive environment.