Parts Specialist

Reliance Crane & Hoist Inc; York (York County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, vision & dental benefits

STD, LTD & life benefits

401K with company match

15 PTO days in the first year

9 company-paid holidays

Work boot & prescription safety glass

100% company paid training & education

Generous travel incentives

Job summary

Reliance Crane & Hoist Inc. is seeking a Parts Specialist to source, order, and manage parts for installations and replacements. You will monitor inventory, coordinate with vendors, and help internal teams and customers identify the correct parts for projects.

Strong attention to detail and good communication are essential. The role involves handling parts, responding to inquiries, and ensuring timely delivery while working with cross-functional teams in a busy shop and office environment.

Qualifications

• Must be at least 18 years of age and have a valid driver’s license.
• Forklift certificate of completion is required.
• Familiarity with OSHA safety regulations and manuals.
• Ability to work independently with a strong work ethic.
• Proficient with computers and basic office software.

Responsibilities

• Determine replacement parts needed based on inspections or requests.
• Assist customers in locating spare parts and propose alternatives.
• Take orders by phone and sell parts to the public.
• Respond to inquiries and provide product information.
• Develop and maintain positive customer relations.
• Maintain and update knowledge of current parts and market trends.
• Look up stock numbers and prices in catalogs or systems.
• Take inventory and replenish as needed.
• Locate vendors for non-stock parts and manage quotes.
• Create and submit estimates, quotes, and purchase orders.
• Enter all order information into company software.
• Communicate with suppliers about status and delivery times.
• Discuss part usage and features with other team members.

Skills

Forklift certification

OSHA safety regulations knowledge

Machine manuals comprehension

Strong work ethic

Organization

Oral and written communication

Computer skills

Basic computer skills

Education

High school diploma or equivalent

Tools

Proficient computer skills

Job description

WHO WE ARE

Reliance Crane & Hoist Inc. is a material handling company specializing in the supply and maintenance of overhead cranes, hoists and fall protection systems. We serve the Mid-Atlantic region with locations in Chambersburg, Ephrata & York, Pennsylvania.

WHY RELIANCE CRANE & HOIST?

• Fast growing company with a family-like atmosphere
• Competitive pay
• 100% company paid training & education
• Generous travel incentives
• Health, vision & dental benefits
• STD, LTD & life benefits
• 401K with company match
• 15 PTO days in the first year
• 9 company-paid holidays
• Work boot & prescription safety glass reimbursement

SUMMARY OF POSITION

The Parts Specialist is responsible for sourcing, ordering, and managing parts required for new equipment installations and replacements. This role monitors inventory levels, coordinates with vendors to ensure accurate and timely delivery of materials and assists internal teams and customers in identifying and obtaining the correct parts needed for their projects.

TYPICAL RESPONSIBILITIES/ESSENTIAL FUNCTIONS

Customer Support & Sales

• Determine replacement parts needed based on inspections, customer requests, or descriptions of malfunctions.
• Assist customers in locating spare parts and recommend suitable alternatives or modifications when necessary.
• Take orders over the phone and sell parts to the public.
• Respond to customer inquiries, address problems, and provide product information.
• Develop and maintain positive customer relations.

Inventory & Parts Management

• Maintain and update knowledge of current parts and market trends.
• Look up stock numbers and prices in catalogs or computer systems.
• Take inventory of stock and replenish as needed.
• Mark and store parts in the stockroom according to established systems.
• Ensure all parts are received, inspected for defects, and handle exchanges for defective items.

Vendor & Order Coordination

• Locate vendors for parts not in stock.
• Create and submit estimates, quotes, and purchase orders to obtain required parts.
• Input all estimate, quote, and purchase order information into company software.
• Communicate with suppliers regarding order status, delivery times, and issues during the ordering process.

Internal Collaboration & Technical Support

• Use knowledge of machines and equipment to discuss part usage and features.
• Efficiently communicate with other company personnel to support operations.
• Perform other related duties as required.

REQUIREMENTS

• Must be at least 18 years of age
• High school diploma or equivalent
• Must posses a valid driver's license and have reliable transportation
• Forklift certificate of completion
• Comprehension of machine manuals is required
• Ability to work independently and have a strong work ethic
• Must be familiar with and willing to learn OSHA safety regulations
• Must be able to frequently handle material from floor to waist of up to 50 lbs, and performfrequent climbing, balancing, stooping/crouching, overhead reaching, bending, squatting and beable to stand for long periods of time
• Strong organization, oral, and written communication skills
• Proficient computer skills are required
• Basic computer skills

WORK ENVIORMENT

• Office and shop
• Exposure to noise, dust, grease and varying weather conditions
• Frequently exposed to loud environments, heights and moving machinery
• Requires climbing ladders, working on catwalks, and using safety harnesses
• Schedule is full-time, Monday – Friday (7AM – 3:30PM)