Parts Specialist

Central Power; Tulsa (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Parts Specialist to enhance customer satisfaction through exceptional parts sales and support. In this dynamic role, you will engage with both retail and internal customers, addressing their parts inquiries and managing orders with efficiency. Your organizational skills and attention to detail will be crucial as you research vendor systems for parts pricing and availability. This position offers a fantastic opportunity to contribute to a team-oriented environment while ensuring that customers receive the right parts in a timely manner. If you thrive in a fast-paced setting and have a passion for customer service, this is the perfect role for you!

Qualifications

• High school diploma or equivalent is required.
• At least one year of related experience is required.

Responsibilities

• Provide excellent customer experience with parts sales and support.
• Manage customer orders efficiently and ensure timely pulling of orders.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Analytical Skills

Time Management Skills

Microsoft Office Suite

Problem-Solving Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Job Details Job Location: Tulsa - Tulsa, OK Position Type: Full Time Education Level: High School Salary Range: $18.00 - $25.00 Hourly Travel Percentage: Up to 25% Job Shift: Day

Job Summary:

The Parts Specialist is responsible for providing an excellent customer experience with parts sales and customer support.

Duties/Responsibilities:

• Working with retail and internal customer parts inquiries
• Researching vendor systems for parts pricing and availability
• Determining needed parts and ensuring proper parts are obtained
• Managing customer orders in an efficient manner
• Timely pulling and staging of customer orders

Required Skills/Abilities:

• Team attitude and friendly demeanor
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent sales and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software
• Good computer skills (high usage)

Position Qualifications:

• High school diploma or equivalent.
• At least one year of related experience required.

Physical Requirements:

Physical Activities

Not at all Occasionally Frequently Constantly

1 – 33% 34 – 66% 67 – 100%

Sit ☐ ☒ ☐ ☐

Stand ☐ ☐ ☒☐

Walk ☐ ☐ ☒ ☐

Run ☐ ☒ ☐ ☐

Jumping ☐ ☒ ☐ ☐

Twist/Turn ☐ ☒ ☐ ☐

Stoop/Bend ☐ ☐ ☒ ☐

Push/Pull ☐ ☒ ☐ ☐

Squat ☐ ☒ ☐ ☐

Crawl/Kneel ☐ ☒ ☐ ☐

Climb ☒ ☐ ☐ ☐

Balance ☐ ☒ ☐ ☐

Drive ☐ ☒ ☐ ☐

Reach Above Shoulder ☐ ☐ ☒ ☐

Repetitive Hand/Wrist ☐ ☒ ☐ ☐

Forearm Rotation ☐ ☒ ☐ ☐

Lift: ☐ 1 to 10 lbs. ☐ 11 to 25 lbs. ☒ 26 to 50 lbs. ☐ Over 50 lbs.

How often? ☐ 67 – 100% ☒ 34 – 66% ☐ 1 – 34% ☐ Never ☐ Above shoulder

Carry: ☐ 10 to 10 lbs. ☐ 11 to 25 lbs. ☒ 26 – 50 lbs. ☐ Over 50 lbs.

How often? ☐ 67 – 100% ☒ 34 – 66% ☐ 1 – 34% ☐ Never ☐ Above shoulder

Hand Movement: ☒ Simple Grasping ☐ Grasping ☐ Fine Manipulation

☐ Use of machinery or tools (describe _______________________________)

Use of feet: ☐ Driving (manual or automatic transmission) ☐ Duration (___hours/day)

Environment: ☐ Heat ☐ Cold ☐ Fumes ☐ Uneven surface ☐ Outdoor ___hours/day

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.