Parts Specialist

Don Thornton Volkswagen of Tulsa; Tulsa (OK); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading Volkswagen dealership in Tulsa seeks a Parts Specialist to ensure efficient operations in the parts department. This role involves sourcing, ordering, and providing parts while delivering excellent customer service. The position offers competitive compensation and benefits, including healthcare and opportunities for career growth.

Benefits

Healthcare benefits

401(k) retirement plan

Paid time off

Employee discounts

Opportunities for career growth

Qualifications

• Prior experience in automotive parts preferred.
• Strong knowledge of automotive parts and systems.

Responsibilities

• Identify parts and accessories using catalogs and databases.
• Maintain accurate inventory records.
• Provide exceptional customer service.

Skills

Customer Service

Communication

Detail-oriented

Organizational Skills

Tools

Inventory Management Software

Electronic Parts Catalogs

Job description

Join to apply for the Parts Specialist role at Don Thornton Volkswagen of Tulsa.

The Parts Specialist at Don Thornton Volkswagen of Tulsa plays a crucial role in ensuring the efficient operation of our dealership by providing exceptional customer service and support in the parts department. As a Parts Specialist, you will be responsible for accurately identifying, sourcing, ordering, and providing the right parts and accessories to our customers, technicians, and service advisors. You will also be responsible for maintaining accurate inventory levels, organizing parts storage, and effectively communicating with team members and customers to meet their parts needs. The pay for this position is based on work experience and has the potential to be a salaried position with an added incentive commission plan.

Responsibilities:

• Accurately identify parts and accessories by referencing catalogs, computer databases, and other sources.
• Source and order parts in a timely manner to meet customer and service department requirements.
• Provide exceptional customer service by promptly and professionally assisting customers with their parts needs.
• Maintain accurate inventory records and ensure proper organization of parts storage.
• Collaborate with service advisors and technicians to ensure accurate parts selection for vehicle repairs.
• Process and manage parts warranties and returns.
• Keep up-to-date with the latest product information and developments in the automotive parts industry.
• Assist with regular inventory counts and ensure stock levels are maintained.
• Adhere to company policies, procedures, and safety standards.

Requirements:

• Prior experience in automotive parts and accessories, or a similar field, preferred.
• Strong knowledge of automotive parts, components, and systems.
• Excellent customer service and communication skills.
• Ability to accurately identify parts and provide appropriate recommendations.
• Proficient in using electronic parts catalogs, computer systems, and other reference materials.
• Detail-oriented with strong organizational and time management skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with inventory management software.
• Valid driver's license with no speeding violations over 20MPH.

Benefits:

• Competitive compensation package.
• Healthcare benefits, including medical, dental, and vision coverage.
• 401(k) retirement plan with company match.
• Paid time off, holiday pay, and sick leave.
• Employee discounts on vehicle purchase, service, and parts.
• Opportunities for career growth and advancement.
• Short & Long Term Disability.
• Critical Illness plan.

About the Company:

Don Thornton Volkswagen of Tulsa is a leading Volkswagen dealership in Tulsa, Oklahoma. We are committed to providing exceptional customer service and offering a wide selection of new and used Volkswagen vehicles. Our dedicated team of automotive professionals strives to create a positive and enjoyable car buying experience for our customers. We value our employees and provide a supportive work environment that fosters growth, learning, and success.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.