Automotive Parts Specialist - WORK AT HOME

YourMechanic (Acquired); Orlando (FL); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading company in the automotive service industry is seeking an Automotive Parts Specialist to provide exceptional support in parts logistics. This role involves interacting with customers and technicians, ensuring smooth operations and excellent service delivery. Ideal candidates will thrive in a fast-paced environment and possess a strong commitment to customer satisfaction. Join a rapidly growing team that values flexibility and work-life balance.

Benefits

Medical, Dental, and Vision insurance

Flexible PTO policy

Work from home

Qualifications

• 2+ years experience in a customer-facing role.
• Auto parts experience with an understanding of car mechanics.

Responsibilities

• Send repair estimates to customers, including parts and labor.
• Order parts from vendors and assist technicians in the field.

Skills

Customer Satisfaction

Problem Solving

Attention to Detail

Job description

Automotive Parts Specialist - WORK AT HOME

Imagine never having to deal with an auto shop again. Picture your vehicle being meticulously maintained for optimal performance, with a highly trained mechanic coming to your home or office for repairs or scheduled services.

YourMechanic makes this possible!

We are an online marketplace that connects vehicle owners with local mechanics for home or office car repair services. We eliminate the hassle and frustration of car repairs by dispatching expert mobile mechanics to your location. Our service aims to be more affordable, convenient, and transparent.

We are well-funded, experiencing rapid growth, and looking for talented individuals to join our team.

Position
We seek an Automotive Parts Specialist to provide top-tier support in parts logistics to our auto technician partners and customers. The ideal candidate is comfortable in a fast-paced environment and dedicated to delivering an excellent customer experience.

Responsibilities

• Send repair estimates to customers, including parts and labor
• Order parts from vendors via online or other means
• Answer general questions about car issues
• Assist automotive technicians in the field with daily needs
• Call potential customers to answer questions and schedule services

Requirements

• 2+ years experience in a customer-facing role
• Auto parts experience with an understanding of car mechanics
• A strong sense of responsibility and commitment to customer satisfaction
• Excellent attention to detail
• Strong problem-solving and troubleshooting skills, ability to work under pressure
• Positive attitude and passion for success

Benefits

• Medical, Dental, and Vision insurance
• Flexible PTO policy
• Work from home

TO APPLY: Send your resume and a brief description of your relevant experience to [email protected].

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Internet Publishing