Parts Specialist

Nelsoncars; Tulsa (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking automotive dealership that has been a staple in the community for over 60 years! This exciting role involves assisting customers with their needs, managing inventory, and ensuring a clean and organized parts department. You will play a vital role in enhancing customer experience and contributing to a positive workplace culture. The company values its employees and offers a range of benefits to support their health and well-being. If you have a passion for customer service and a drive to succeed in a dynamic environment, this is the perfect opportunity for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) with 100% company match

Gym Discounts

Paid Time Off

Paid Volunteer Time Off

Christmas Club savings plan

Qualifications

• Prior auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.

Responsibilities

• Assist customers courteously and professionally.
• Maintain the parts department organized and clean.
• Accurately price and manage inventory.

Skills

Interpersonal Skills

Time Management

Mathematical Skills

Education

High School Diploma or equivalent

Job description

Starting pay is $20/hour!

For over 60 years now the Nelson family has been a part of automotive retail. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.

What we offer:

• Health, dental, vision
• Supplemental Benefits: LT/ST Disability, Cancer, Accident, Life
• 401(k) Option with 100% company match
• Gym Discounts
• 5 Day work week
• Christmas Club savings plan
• Paid Volunteer Time Off
• Paid Time Off

The basic job duties for this position are as follows:

• Meet and assist the customer in a courteous and professional manner providing them with the information they need.
• Answer phone calls, providing price quotes and other information to customers.
• Ensure that incoming inventory is stocked in the correct location.
• Maintain the parts department in a clean and organized manner.
• Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
• Retrieve (pull) purchased parts from inventory or if the requested parts are not in inventory determine availability, prepare parts requisition, and submit order as required.
• If the part is not in stock, determine availability, prepare parts requisition, and submit an emergency order if requested by the customer.
• Inform customers of any current specials.
• Set up orders for daily shipment, delivery, or pick-up.
• Receive and ship parts in accordance with company policies.
• Display parts attractively to generate sales.
• Solicit assigned accounts by phone.
• Issue credit for parts returned, in accordance with company policies.
• Advise Parts Manager of any inventory discrepancies and if areas of the department are not in good condition.
• Demonstrate behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors.
• Assist in inventory control to achieve maximum turnover in accordance with established goals.
• Ensure that the work areas and customer waiting area are kept clean.

Qualifications:

• High School Diploma or equivalent and prior auto parts sales experience (preferred).
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume.
• Valid driver's license and clean driving record.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.