Service Technician

Idahoan Foods, LLC; Thief River Falls (MN); On-site; USD 39,000 - 58,000; Full time

Job summary

RDO Equipment Co. is seeking a Service Technician in Thief River Falls, MN. You’ll diagnose and repair heavy equipment, deliver on-site service, and help customers keep machines running in demanding conditions.

This role emphasizes safety, ongoing training, and clear communication with customers. You’ll join a team that values reliability, accountability, and hands-on problem solving in real-world field service.

Qualifications

• Effective communication abilities: Clear and concise, written or verbal, with customers or team.
• Able to work independently and collaboratively: Work well alone and as part of a team.
• Keen attention to detail: Pay close attention to specifics.
• Valid work authorization: Must be eligible to work in the U.S. without sponsorship.

Responsibilities

• Diagnose and repair equipment accurately and promptly.
• Identify and resolve issues efficiently using troubleshooting skills.
• Deliver top‑notch service to customers: Communicate clearly, respectfully and in a timely manner during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up‑to‑date with evolving technology: Take advantage of training to adapt to changes and learn new skills.
• Keep the shop tidy and organized: Maintain a clean and efficient work environment.
• Ability to work in a service truck: Support customers on site in a service truck.
• For a complete list of duties view the full job description here.

Skills

Effective communication

Independence & collaboration

Attention to detail

Valid work authorization

Job description

Become an industry leader. Your skills as a technician matter to our company and our customers. Join RDO Equipment Co. as our next Service Technician, where you’ll work on the cutting edge of a vital industry. If you’re passionate about heavy equipment mechanics and have a drive to make your mark, we want to hear from you.

What's in it For You:

• $28 - $42+ / hour
• Competitive wages and profit‑sharing program to match your skills and experience.
• A comprehensive benefits package that supports your well‑being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values .

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry‑leading team providing a world‑class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members. RDO's customers in and around Thief River Falls do the important work of feeding the nation while creating a positive lift in their communities. They value knowledgeable partners who work with them to help them succeed every day — regardless of what the growing season brings. Ready to join them?

What You Will Do:

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly.
• Use troubleshooting skills: Identify and resolve issues efficiently.
• Deliver top‑notch service to customers: Communicate clearly, respectfully and in a timely manner with customers during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up‑to‑date with evolving technology: Take advantage of company and manufacturer‑sponsored training to adapt to changes in technology and learn new skills.
• Keep the shop tidy and organized: Maintain a clean and efficient work environment.
• Ability to work in a service truck: Support our customers on site in one of our service trucks.
• For a complete list of duties and responsibilities, view the full job description here .

What You Will Need:

• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• Outdoors friendly: The Thief River Falls area offers hunting, fishing, and snowmobiling throughout the region.
• Culture of support: Helping each other is what we do here, join a team of support where everyone works together to grow the store.
• Tight‑knit team: Everyone is friendly in Thief River Falls and gets along as they work to solve customer problems throughout the region.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.