Parts Specialist

RDO Equipment Co; Salinas (CA); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Profit sharing program

Comprehensive benefits package

Competitive wages

Job summary

RDO Equipment Co. is seeking a dedicated Parts Specialist to deliver world-class customer service in a fast-paced setting. You will be the friendly face guiding customers to the right parts and supporting a busy showroom in a parts department.

Overview includes inventory management, parts lookup mastery, and collaboration with team members to ensure a seamless customer experience. Benefits include competitive wages and profit sharing; core values guide daily operations.

Qualifications

• Formal parts training or industry experience is beneficial.
• Ability to learn mechanical and technical terms is essential.
• Experience with or willingness to learn parts operating systems and computer skills.
• Strong organizational and interpersonal skills are key for managing tasks and relationships.
• Exceptional customer service skills are required.
• Valid work authorization to work in the U.S. without sponsorship is required.

Responsibilities

• Provide exceptional customer service and guide customers to the right parts.
• Collaborate with colleagues to ensure smooth operations.
• Maintain accurate inventory and keep stock organized.
• Master parts lookup to locate and procure items for orders promptly.
• Keep the showroom clean and inviting to reflect quality.
• See full job description for a complete list of duties.

Skills

Customer service

Organizational skills

Interpersonal skills

Team collaboration

Education

Formal parts training / industry experience

Tools

Parts management software

Job description

Are you ready to take your career to the next level? RDO Equipment Co. is looking for a dedicated Parts Specialist who is passionate about delivering world-class customer service and thrives in a fast-paced setting. If that sounds like you, then we've got the perfect spot on our team.

What's In It For You:

• $23 -34+ / hour
• Competitive wages and profit sharing program to match your skills and experience.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's Benefit Page.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

The Southwestern U.S. is full of agricultural farms and fields. Join this community of vital producers when you join the RDO Equipment Co. team. A premier store within our Southwest Agriculture division, you'll work with machinery and parts produced by John Deere. The farmers and customers in this area produce an array of crops. RDO's support and expertise keep them efficient and successful year-round. Ready to make your mark?

What You Will Do:

• Customer service: be the friendly face and expert voice that guides our customers to exactly what they need.
• Team player/collaboration: Join a group of pros who communicate like a dream and support each other to get the job done.
• Inventory management: keep our stock in check with your keen eye for detail and love of order.
• Parts lookup: master the ins and outs of the inventory system to locate and procure parts to fulfill customer orders in a timely manner.
• Showroom shine: take pride in a clean and inviting space that reflects our commitment to quality.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Formal parts training and/or industry experience: background in parts or relevant training is beneficial.
• Ability to learn mechanical and technical terms: essential for effective performance.
• Experience with or willingness to learn parts operating systems and computer skills: familiarity with parts systems and proficiency with technology and tools.
• Strong organizational and interpersonal skills: key for managing tasks, building relationships, and effective communication.
• Exceptional customer service skills: ensure customer satisfaction and repeat business.
• Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here:

• Supportive management: Leadership is experienced and prioritizes your onboarding and success.
• Team member appreciation: Team-building events like Christmas parties and company outings help you feel appreciated year-round.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.