Parts Specialist

RDO Equipment Co.; Moorhead (MN); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Community engagement

Diverse product lines

Excellent facilities

Growth opportunities

Team events

Job summary

RDO Equipment Co. in Moorhead, MN is seeking a dedicated Parts Specialist who thrives in a fast-paced environment and delivers world-class customer service.

You will help customers find parts, manage inventory, and use parts systems to fulfill orders, with a competitive hourly pay of $23–$28. This on-site role offers growth through a career-path program and exposure to agriculture, construction, and lawn equipment across our regional stores.

Qualifications

• Formal parts training and/or industry experience.
• Ability to learn mechanical and technical terms.
• Experience with or willingness to learn parts operating systems and computer skills.
• Strong organizational and interpersonal skills.
• Exceptional customer service skills.
• Valid work authorization in the U.S.

Responsibilities

• Customer service: Be the friendly face and expert voice that guides our customers to exactly what they need.
• Team player/collaboration: Join a group of pros who communicate well and support each other to get the job done.
• Inventory management: Keep our stock in check with your keen eye for detail and love of order.
• Parts lookup: Master the ins and outs of the inventory system to locate and procure parts to fulfill customer orders in a timely manner.
• Showroom shine: Take pride in a clean and inviting space that reflects our commitment to quality.
• Refer to full job description for complete duties.

Skills

Customer service

Organizational skills

Interpersonal skills

Communication skills

Learning mechanical terms

Learning systems

Education

Formal parts training / industry experience

Tools

Parts systems

Inventory management system

Computer skills

Job description

Are you ready to take your career to the next level? RDO Equipment Co. is looking for a dedicated Parts Specialist who is passionate about delivering world-class customer service and thrives in a fast-paced setting. If that sounds like you, then we’ve got the perfect spot on our team. Learn more about this opportunity.

What's In It For You

• $23 - $28/hour
• Competitive wages and profit-sharing program to match your skills and experience.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

Nestled in the heart of the Red River Valley, RDO's Moorhead store supports construction companies and contractors as they shape the landscape and build the future. They value knowledgeable partners who work with them to help them succeed every day — regardless of the challenges each project brings. Ready to join them?

What You Will Do

• Customer service: Be the friendly face and expert voice that guides our customers to exactly what they need.
• Team player/collaboration: Join a group of pros who communicate like a dream and support each other to get the job done.
• Inventory management: Keep our stock in check with your keen eye for detail and love of order.
• Parts lookup: Master the ins and outs of the inventory system to locate and procure parts to fulfill customer orders in a timely manner.
• Showroom shine: Take pride in a clean and inviting space that reflects our commitment to quality.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need

• Formal parts training and/or industry experience: Background in parts or relevant training is beneficial.
• Ability to learn mechanical and technical terms:Essential for effective performance.
• Experience with or willingness to learn parts operating systems and computer skills:Familiarity with parts systems and proficiency with technology and tools.
• Strong organizational and interpersonal skills:Key for managing tasks, building relationships, and effective communication.
• Exceptional customer service skills:Ensures customer satisfaction and repeat business.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here

• Community engagement: Many opportunities to volunteer and participate in community events.
• Diverse product lines: Sell and support agriculture, construction, construction technology and lawn & land equipment.
• Excellent facilities: 30,000+ square foot service shop, updated showroom, large yard.
• Opportunities to Grow: With more than eight nearby stores, there are opportunities to progress your career throughout the region.
• Connected team: Become a connected team member through regular team-building activities.