Parts Specialist

Tri-State Bobcat; Little Canada (MN); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Life & AD&D Insurance

401(k) with company match

PTO + 7 paid holidays

Employee Assistance Program (EAP)

Training and career advancement

Employee discount opportunities

Job summary

Tri-State Bobcat in Little Canada, MN is seeking a Parts Specialist to help customers and service technicians find the right parts for Bobcat, Toro, STIHL, and other brands. You’ll join a team that values problem solving, accuracy, and timely parts delivery.

You’ll identify parts by phone, text, or in person, source and allocate items, and assist in keeping repairs on schedule. No prior parts-department experience is required; relevant industry exposure is a plus.

Qualifications

• Ability to identify and purchase parts for customers and service technicians.
• Research parts using catalogs, computer systems, and vendor resources.
• Strong organizational skills and attention to detail.

Responsibilities

• Help customers by phone, text, and in person identify and purchase parts, accessories, and supplies
• Work with service technicians to identify, source, order, and allocate parts to keep repairs on schedule
• Research parts using computer systems, catalogs, and manufacturer/vendor resources
• Receive, verify, organize, stock, and allocate parts to inventory, customers, and service jobs
• Monitor inventory and identify parts that need to be reordered
• Assist customers with Toro and STIHL product selection, accessories, features, and basic operation
• Recommend related parts, accessories, and products based on customer needs

Skills

Parts identification

Customer service

Inventory management

Attention to detail

Communication skills

Problem solving

Job description

Compensation: $24-$28/hour, based on experience

Location: Little Canada, MN

Build Your Career in the Equipment Industry

Do you enjoy working with equipment, solving problems, and helping customers find the right solution? Are you someone who enjoys figuring out what a part goes to and finding the right replacement?

Tri-State Bobcat is looking for a Parts Specialist to join our Little Canada team. You'll work directly with customers and service technicians while supporting a wide range of equipment and parts, including Bobcat, Toro, STIHL, and other leading brands.

You’ll play a key role in keeping our service department moving by getting the right parts to the right people at the right time while providing excellent customer service.

If you have mechanical aptitude, enjoy helping people, and like variety in your workday, we’d like to meet you.

What You’ll Do

• Help customers by phone, text, and in person identify and purchase parts, accessories, and supplies
• Work with service technicians to identify, source, order, and allocate parts to keep repairs on schedule
• Research parts using computer systems, catalogs, and manufacturer/vendor resources
• Receive, verify, organize, stock, and allocate parts to inventory, customers, and service jobs
• Monitor inventory and identify parts that need to be reordered
• Assist customers with Toro and STIHL product selection, accessories, features, and basic operation
• Recommend related parts, accessories, and products based on customer needs

What Makes You a Great Fit

We’re looking for someone who is curious, organized, mechanically minded, and comfortable working with people.

You don’t need previous parts-department experience. Experience in equipment, automotive, small engine, powersports, agriculture, construction, or a related industry is valuable.

• Mechanical aptitude and interest in learning about equipment and parts
• Related industry experience preferred
• Ability to research and identify parts using computer systems and online resources
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Dependable and able to follow through in a fast-paced environment

Why Tri-State Bobcat?

Tri-State Bobcat has served customers for more than 40 years and continues to grow. You’ll work with a variety of equipment and brands, build relationships with customers, support experienced service technicians, and develop knowledge that can lead to future opportunities within the industry.

What We Offer

• Company-paid Life & AD&D Insurance
• 401(k) with company match
• PTO from your first day + 7 paid holidays
• Employee Assistance Program (EAP)
• Training and career advancement opportunities
• Employee discount opportunities

Tri-State Bobcat is an Equal Opportunity Employer.