Parts Specialist

Firematic; Flemington (NJ); Sur place; USD 28 000 - 39 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Health benefits

401(k) with company match

Paid vacation and holidays

Training & development

Career advancement

Team environment

Résumé du poste

Firematic is seeking a detail-oriented Parts Specialist for the Refuse Division to keep trucks and equipment mission-ready. You’ll source parts, advise customers, and support service teams in a fast-paced environment.

This role emphasizes parts sourcing, inventory control, and patient customer service, with opportunities to advance and receive ongoing training.

Qualifications

• Experience in truck, heavy equipment, automotive, or refuse vehicle parts.
• Familiar with brands Heil, McNeilus, New Way, EZ Pack.
• Ability to read schematics, exploded diagrams, and service manuals.
• Strong organizational skills and attention to detail.
• Familiarity with inventory management systems and shipping software.

Responsabilités

• Identify and source refuse truck parts using catalogs and diagrams.
• Support technicians and customers with parts guidance and lead times.
• Process parts orders accurately for pickup, shipping, and delivery.
• Coordinate with manufacturers on back orders and warranty claims.
• Maintain inventory through cycle counts and warehouse organization.
• Stage parts for scheduled service work and keep operations flowing.
• Receive and inspect incoming vendor shipments.
• Process and return warranty parts promptly.
• Assist walk-in customers and respond to inquiries professionally.
• Maintain a clean, organized, and safe parts room and warehouse.

Connaissances

Truck parts experience

Heavy equipment parts

Automotive parts

Refuse vehicle parts

Outils

UPS WorldShip

Order entry platforms

Description du poste

Job Description

Parts Specialist – Refuse Division

Join a Team That Helps Keep Essential Services Running

At Firematic, we support municipalities and waste management operations by keeping refuse collection vehicles and equipment mission-ready. We are looking for a driven, detail-oriented Parts Specialist who takes pride in solving problems, supporting customers, and helping service teams succeed.

This is more than a parts counter position — you’ll play a key role in ensuring refuse trucks and sanitation equipment stay operational and ready to serve communities every day. If you have strong truck or heavy equipment parts experience, enjoy working in a fast-paced environment, and thrive on accuracy and customer service, we want to hear from you.

What You’ll Do

• Identify and source refuse truck and body parts using manufacturer catalogs, technical diagrams, and internal systems.
• Support technicians, service staff, and customers with expert guidance on parts selection, availability, pricing, and lead times.
• Process parts orders accurately and efficiently to ensure timely pickup, shipping, and delivery.
• Coordinate with manufacturers and vendors regarding back orders, substitutions, warranty claims, and updated part numbers.
• Maintain accurate inventory levels through cycle counts, receiving, and warehouse organization.
• Stage parts for scheduled service work to help keep shop operations running smoothly.
• Receive and inspect incoming vendor shipments.
• Process and return warranty parts in a timely manner.
• Assist walk-in customers and respond professionally to phone and email inquiries.
• Maintain a clean, organized, and safe parts room and warehouse environment.

What We’re Looking For

• Previous experience in truck, heavy equipment, automotive, or refuse vehicle parts preferred.
• Experience with refuse equipment manufacturers such as Heil, McNeilus, New Way, EZ Pack, or similar brands is a strong plus.
• Ability to read schematics, exploded diagrams, and service manuals.
• Strong organizational skills with excellent attention to detail.
• Familiarity with inventory management systems, order entry platforms, and shipping software such as UPS WorldShip or freight systems.
• Strong communication skills and a customer-first mindset.
• Ability to multitask and prioritize effectively in a fast-moving service environment.
• Familiarity with hydraulic systems, PTO systems, and refuse truck components is a plus.

Why Join Firematic?

• Competitive hourly compensation based on experience
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Paid vacation, sick time, and company holidays
• Ongoing training and professional development
• Opportunities for advancement
• Work alongside a team dedicated to supporting essential sanitation and public works operations