Parts Specialist

NAPA Auto Parts; Boise (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

NAPA Auto Parts is seeking a customer service representative for its Integrated Business Solutions team. This role involves sourcing parts, assisting customers, and maintaining store image while ensuring a positive customer experience. Ideal candidates will have retail experience and a valid driver's license.

Benefits

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Qualifications

• Previous retail sales experience preferred.
• Capable of operating point-of-sale system.
• Valid Driver’s License preferred.

Responsibilities

• Establish and maintain good relations with customers.
• Source parts and perform buyouts.
• Deliver parts to customers when needed.

Skills

Attention to detail

Customer service

Multi-tasking

Education

GED

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

UNIQUE NAPA OPPORTUNITY

A NAPA Auto Parts store where you least expect it!

This is an exciting opportunity to be a part of our Integrated Business Solutions (IBS) team which will work directly onsite within one of our government, transportation, commercial, and dealership customer’s place of business to provide their parts needs! This person will provide knowledge about auto part features, benefits, and warranty information to our customer. Please click on link to learn more about this exciting NAPA business http://www.napa-ibs.com/.

WHO IS NAPA?

"We're in the business of people; we just happen to sell parts" (Bob Dyson, Owner). At NAPA we value a healthy work-life balance while reaching our goals. If this resonates with you, then NAPA Auto Parts is the company for you!

JOB PURPOSE:

This position acts as primary point of contact for NAPA’s customer. A person in this position is responsible for sourcing parts sales and maintaining personal and store image while ensuring customers receive a good experience.

DUTIES:

• Establish and maintain good relations.
• Source parts and perform buyouts.
• Serve customers and resolve issues.
• Assist in receiving/stocking merchandise.
• Deliver parts to customers when needed.

BENEFITS:

• Paid Time Off
• Paid holidays
• Medical
• Dental
• Vision
• 401 (k) match
• Store discount

QUALIFICATIONS:

• Valid Driver’s License preferred.
• Previous retail sales experience preferred.
• GED preferred.
• Capable of operating point-of-sale system and cataloging.
• Excellent attention to detail and accuracy as well as ability to multi-task and is self-motivated.

OTHER REQUIREMENTS:

• Ability to stand and walk for entire work shift.
• Capable of moving merchandise of up to 60 pounds.
• Ability to move heavy equipment using moving aids.
• Ability to speak clearly and listen attentively.

*This is not a complete list of responsibilities. Other duties may be required as needed.
**Valid Driver’s License required for some locations based on store needs.