Parts Specialist

O'Brien Auto Team of Bloomington- Normal; Bloomington (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading automotive team as a Parts Counter Specialist, supporting customers and ensuring inventory efficiency in a fast-paced, team-oriented environment. We're looking for motivated individuals ready to grow in the automotive field, offering comprehensive training and competitive benefits.

Benefits

Health, dental & vision insurance

FREE $25,000 life insurance policy

401(k) with company match

Paid vacation, holidays, and PTO

Paid training & career development

Vehicle purchase, parts, and service discounts

Company-provided uniforms

Qualifications

• Valid Illinois driver’s license required.
• Parts or automotive experience is a bonus but training is provided.
• Ability to stay calm and organized in a busy environment.

Responsibilities

• Assist customers and technicians with parts needs in a friendly manner.
• Review estimates and process retail transactions efficiently.
• Monitor backorders and manage inventory organization.

Skills

Communication

Customer Service

Organization

Attention to Detail

Education

High school diploma or GED

Job description

Join the O'Brien Auto Team as an Automotive Parts Counter Specialist!

Do you love working with people, staying organized, and being part of a fast-paced, team-first environment? O'Brien Auto Team is hiring a Parts Counter Specialist to support our growing service department. Whether you're experienced or just getting started in the automotive world — if you're passionate, motivated, and ready to grow, we want to hear from you!

What You'll Do:

• Support Customers & Technicians: Assist walk-ins, callers, and internal staff with parts needs in a friendly, efficient manner.
• ️ Product Expertise: Recommend related parts and current promotions to ensure customers get everything they need — and then some.
• Phone Support: Provide quick, accurate quotes and information over the phone.
• Order Accuracy: Review estimates, confirm pricing, and place emergency or special orders when necessary.
• Prep & Delivery: Pull and prepare parts for delivery, tagging and tracking each item with precision.
• Inventory Coordination: Monitor backorders and ensure stock stays organized and up to date.
• Point of Sale: Process retail transactions and print invoices for every customer.
• Shop Tool Management: Track and issue tools to technicians as needed.
• Maintain Cleanliness: Keep the parts counter neat, organized, and inviting.
• Ongoing Training: Stay sharp with regular product and manufacturer training.
• Team Player: Jump in to help wherever needed — we succeed together!

What You Bring to the Table:

• A valid Illinois driver’s license
• Strong communication and customer service skills
• The ability to stay calm, upbeat, and organized — even when it’s busy!
• A detail-oriented mindset and ability to follow processes
• High school diploma or GED required
• Parts or automotive experience is a bonus — but not required. We’re happy to train the right person!

Physical Requirements:

• On your feet for most of the day, with occasional bending and lifting (up to 50 lbs)
• Comfortable using computers, phones, and point-of-sale systems
• Reliable attendance — your team and our customers count on you!

Why You'll Love Working at O'Brien:

Real Benefits

• Health, dental & vision insurance (with employer contributions)
• FREE $25,000 life insurance policy
• Optional supplemental life & disability insurance
• 401(k) with company match (up to $500/year)
• Paid vacation, holidays, and PTO (starting after 90 days)
• Paid training & career development
• Vehicle purchase, parts, and service discounts
• Company-provided uniforms