Parts & Service Sales Representative

Kirby Corporation; Dallas (TX); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Parts & Service Sales Representative to drive sales across various sectors including trucking, marine, and industrial machinery. This role involves building strong customer relationships, achieving sales targets, and collaborating with multiple departments to ensure project success. The ideal candidate will possess excellent communication skills, a knack for strategic planning, and a strong sales background. If you are driven, dependable, and ready to make an impact in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 3-7 years of related experience in sales or customer service.
• Proficient in Microsoft Office and preferably Oracle.

Responsibilities

• Generate and maintain customer accounts while achieving sales goals.
• Interface with departments to oversee project development and delivery.
• Prepare and submit bid specifications and negotiate contracts.

Skills

Effective Communication

Relationship Building

Sales Strategy Planning

Problem Solving

Presentation Skills

Negotiation

Dependability

Education

High School Graduate or GED

Tools

Microsoft Office Suite

Oracle

Job description

Overview

Stewart & Stevenson is now hiring a Parts & Service Sales Representative at 1631 Chalk Hill Road, Dallas, TX 75212. Responsible for effectively selling parts and services for the trucking, fleet delivery, marine, construction, mining, oil and gas well services, emergency services, and industrial machinery industries in an assigned territory to achieve maximum sales profitability and growth.

Responsibilities

• Generate new customer accounts as well as service and maintain existing accounts. Analyze customer needs and interests and determine how company products and services can best meet their needs.
• Achieve sales goals and forecasts, as established by the department and the organization.
• Assist in marketing and sale of new products and/or prototypes to the existing marketplace.
• Review completed jobs for variations in component costing.
• Interface with other departments, including engineering, manufacturing, production, and purchasing, to oversee project development and ensure timely delivery of finished products.
• Monitor sales orders to ensure project costs, materials lists, and delivery schedules meet project specifications and deadlines.
• Compute installation or production costs and prepare and submit bid specifications to existing and potential customers for review. Negotiate proposals and sales and service contracts with customers.
• Establish, maintain, and develop business, social, and networking relationships with individuals within the petroleum industry to generate and maintain a positive business image for the organization.
• Plan and organize sales strategy.
• Expedite the resolution of customer problems, issues, or complaints.
• Ensure strong, effective market share of the products and services by providing direction and information on the products and related services.
• Attend sales and trade meetings and read related publications to obtain current market condition information, business trends, and industry developments.
• Demonstrate and explain the use of installed equipment and production processes.
• Arrange for installation and test-operation of machinery and recommend solutions to product-related problems.
• Evaluate sales performance results.
• Provide management with oral and written reports on customer needs, problems, interests, market situation, competitive activities, and potential for new products/services.
• Conduct all business transactions in an ethical manner.

Qualifications

• Ability to communicate effectively with others using the spoken word.
• Ability to communicate in writing clearly and concisely.
• Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Ability to focus on a goal and obtain a pre-determined result.
• Ability to be truthful and be seen as credible in the workplace.
• Ability to get along well with a variety of personalities and individuals.
• Ability to effectively present information publicly.
• Ability to effectively build relationships with customers and co-workers.
• The trait of being dependable and trustworthy.
• Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Ability to convince a group of people to work toward a goal.

Education/Experience: High School Graduate or General Education Degree (GED) and three to seven years related experience.

Computer Skills: Proficient in Microsoft Office applications (Word, Excel, Outlook). Prior experience with Oracle preferred.

Other Requirements:

• Ability to build strong presentations for customers and present them in a clear and concise manner. Must follow company pricing guidelines and procedures.
• Ability to wear Personal Protective Equipment (PPE) as required by the position, location, and/or customer.

Physical Activities & Requirements: Standard Office Criteria

Working Conditions: Office environment, on-site at customer’s place of business, and occasional shop/manufacturing environment exposure.