Parts & Service Coordinator — Growth & Benefits

Wagner - 2026; Hobbs (NM); On-site; USD 26,000 - 39,000; Full time

Job summary

Wagner Equipment Co. in the United States is seeking a Parts Clerk to support Parts or Service Department sales and operations by working with internal staff and customers.

The role reflects the company’s vision of a unified, professional team and involves handling orders, documentation, and back‑office coordination. The position includes a pay rate of $19.00 to $28.52 per hour, with education and experience influencing the exact level.

Qualifications

• High School Diploma or GED required.
• 1+ years administrative/clerical experience.
• 1+ years customer service experience.
• Prior experience in a Parts Department preferred.
• Basic computer skills including Word and Excel.

Responsibilities

• Prepares and enters orders.
• Enters hose rebuild information as required.
• Approves invoices as required.
• Expedites back orders from Caterpillar as required.
• Prepares miscellaneous reports and graphs as required.
• Assists in the distribution of computer-generated reports and all daily mail.
• Files discrepancy claims with all vendors and insures accurate claim settlements.
• Prepares Caterpillar and management reports.
• Provides back-up support for answering Parts Department phones, forwarding the phone to the proper person, or entering a Parts order for the customer.
• Provides general clerical and staff support for Parts Management and Service Manager as required.
• Opens, tracks, and inputs data to work orders.
• Maintains work order fields, including detailed maintenance of notes, parts, labor, etc.
• Maintains records, logs, and files.
• Documents approval/disapproval of repairs.
• Enters, reconciles, and pays bills, including P-card and cash expenses.
• Creates, checks, and mails invoices and reports.
• Reviews work in progress reports to assure jobs are open no longer than needed.
• Other administrative tasks as needed.
• Provides back-up for various inventory control procedures.
• Provides back-up support for other parts department functions.
• Receives customer calls and walk in customers, obtaining all pertinent information needed to assist
• Verifies stock tags
• Assists novelty customers, where required
• Assists with vendor returns
• Other duties as assigned by manager

Skills

Customer service

Administrative/clerical

Data entry

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Job description

Wagner Equipment Co. in the United States is seeking a Parts Clerk to support Parts or Service Department sales and operations by working with internal staff and customers.

The role reflects the company’s vision of a unified, professional team and involves handling orders, documentation, and back‑office coordination. The position includes a pay rate of $19.00 to $28.52 per hour, with education and experience influencing the exact level.