Parts Sales Professional

MICHIGAN IMPLEMENT INC; North Dakota; On-site; USD 42,000 - 62,000; Full time

Job summary

Leading Edge Equipment is seeking a Parts Sales Professional to deliver outstanding customer service while providing timely information on rates and available parts. The role reports to the Parts Manager and supports service department and showroom operations.

Responsibilities include assisting customers in selecting parts, ensuring accurate order processing, and maintaining an orderly parts area. A mechanical or agriculture background helps, with basic MS Office skills desirable.

Qualifications

• Experience delivering high-quality customer service to internal teams and customers.
• Ability to manage multiple projects with some independence.
• Familiarity with parts, equipment, and basic selling concepts.

Responsibilities

• Provide excellent customer service to service department, counter and phone customers.
• Recommend additional parts or accessories to customers as appropriate.
• Process in-store orders accurately and communicate status for pickup or delivery.
• Locate and secure merchandise for customers, whether in-stock or back-ordered.
• Maintain inventory integrity and assist with parts ordering and stock locations.

Skills

Customer service

Multi-tasking

Mechanical background

Agriculture knowledge

Tools

Microsoft Office

Job description

Job Description

Job Description

Leading Edge Equipment is searching for a highly motivated candidate to join our team as Parts Sales Professional. As part of our team, you'll provide exceptional customer service while supplying customers with timely & accurate information regarding rates & parts offered. This position reports to the Parts Manager.

What you'll focus on:

• Providing excellent customer service to service department, counter & phone customers
• Providing recommendations for sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; complete orders by communicating with customers on pick-up or delivery status
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
• Maintain inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in inventory verification; following up on inventory discrepancies and expediting issues by reporting to Supervisor
• Assist with preparing and maintaining professional showroom image and merchandise displays
• Assists in keeping parts department clean and orderly
• Routinely lifts items weighing up to 50 lbs
• Other duties as assigned

What we need from you:

• Ability to manage multiple projects simultaneously with a degree of independence
• Mechanical or Agriculture background to help support customers when looking for parts
• Experience using standard applications such as Microsoft Office
• Ever better if you have (although not required to apply):
  • Experience connecting with customers and maintaining professional image
  • Basic understanding of the selling processes