Parts Sales Pro — Front Counter & Phone Specialist

Rush Enterprises, Inc; Orlando (FL); Presencial; USD 55.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Robust 401(k) with company match

Employee stock purchase program

Performance-based incentives

Ongoing training and development

Descripción de la vacante

Rush Truck Centers in Orlando is seeking a Parts Sales Representative to serve external customers at the front counter or over the phone. The role involves processing parts in SAP, updating repair orders in Service Link, and initiating retail orders via Parts link.

You will ensure proper documentation, manage core returns, and coordinate daily shipments while supporting CSI and dealership marketing efforts. A high school diploma and six months of over-the-counter sales experience are preferred.

Formación

• Six months’ experience in over the counter sales, preferably in a dealership or service setting environment.
• Familiarity with accounting and inventory tracking software.
• Basic understanding of parts ordering and customer service.

Responsabilidades

• Sell parts to external and account customers, over the counter, through the shop, or on the phone.
• Ensure all parts movements are performed in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all retail orders possible in Parts link.
• Ensure that all sales are properly documented per Rush policies to include but not limited to signatures, information on checks and credit card slips.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Responsible for core returns – per procedure.
• Complete all customer and vendor returns-per procedure.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick-up.
• Solicit assigned accounts by phone.
• Participate in Dealership CSI and marketing.

Conocimientos

Over the counter sales

Accounting software

Inventory tracking

Educación

High school diploma or GED

Herramientas

SAP

Service Link

Parts Link

Descripción del empleo

Rush Truck Centers in Orlando is seeking a Parts Sales Representative to serve external customers at the front counter or over the phone. The role involves processing parts in SAP, updating repair orders in Service Link, and initiating retail orders via Parts link.

You will ensure proper documentation, manage core returns, and coordinate daily shipments while supporting CSI and dealership marketing efforts. A high school diploma and six months of over-the-counter sales experience are preferred.