Parts Sales Manager: Lead a High-Impact Team & WOW Service

AutoZone; Sterling Heights (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

AutoZone Store Management is seeking a Parts Sales Manager to drive sales performance, lead a high‑performing team, and deliver WOW! customer service in a fast‑paced automotive retail environment.

You will supervise, train, and develop staff while partnering with the store team to meet goals, optimize inventory, and ensure smooth store operations. Bilingual communication in English/Spanish is preferred, with ASE certification encouraged.

Qualifications

• Leadership and integrity with strong decision‑making.

Responsibilities

• Assist the Store Manager in supervising, training, and developing high‑performing employees.
• Maintain clear, effective interactions with customers and employees, ensuring smooth store operations.
• Monitor sales goals, inventory accuracy, and performance standards to drive business results.
• Follow structured store procedures, manage inventory, oversee cash handling, and control shrink.
• Collaborate with store staff and department leaders to maintain seamless operations and customer service excellence.
• Lead efforts to exceed sales targets, optimize merchandising and inventory levels, and support timely returns processing.
• Enforce PPE use, promote risk management practices, and uphold safety standards.
• Support commercial accounts and hub departments to ensure timely deliveries and customer satisfaction.
• Resolve customer concerns and store operational issues swiftly while upholding company policies.

Skills

Leadership

Communication

Metrics minded

Process oriented

Teamwork

Sales & Inventory

Safety & Compliance

Commercial accounts

Problem solving

Job description

AutoZone Store Management is seeking a Parts Sales Manager to drive sales performance, lead a high‑performing team, and deliver WOW! customer service in a fast‑paced automotive retail environment.

You will supervise, train, and develop staff while partnering with the store team to meet goals, optimize inventory, and ensure smooth store operations. Bilingual communication in English/Spanish is preferred, with ASE certification encouraged.