Parts Sales Leader: Drive Growth & WOW Customer Service

AutoZone, Inc.

Roanoke (VA)

On-site

USD 19,000 - 20,000

Part time

14 days+

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Benefits offered by this job

Competitive pay
Medical, dental and vision plans
401(k) with company match
AutoZone discount
Stock Purchase Plan
AutoZoners Living Well Program

Job summary

AutoZone’s Store Management team leads store performance and develops a high-performing team to provide WOW! customer service. The Parts Sales Manager will drive sales, manage inventory, and ensure outstanding customer experiences in a dynamic automotive retail environment.

You’ll work under the Store Manager to mentor employees, monitor goals, and maintain operational excellence while delivering timely, accurate service to customers and commercial accounts.

Qualifications

  • Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
  • Flexible schedule: Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
  • Exceptional communication: Bilingual in Spanish and English.

Responsibilities

  • Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
  • Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
  • Metrics mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
  • Process orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
  • Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
  • Parts sales & inventory management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
  • Safety & compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
  • Commercial account support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
  • Problem solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

Skills

Leadership
Communication
Metrics minded
Process orientation
Teamwork
Sales & inventory
Safety & compliance
Commercial accounts
Problem solving

Job description

AutoZone’s Store Management team leads store performance and develops a high-performing team to provide WOW! customer service. The Parts Sales Manager will drive sales, manage inventory, and ensure outstanding customer experiences in a dynamic automotive retail environment.

You’ll work under the Store Manager to mentor employees, monitor goals, and maintain operational excellence while delivering timely, accurate service to customers and commercial accounts.

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