Parts Sales & Inventory Specialist — Fast-Paced

Raymond Handling Concepts Corp; Spokane Valley (WA); Sur place; USD 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401k with company match

Flexible spending accounts

Disability insurance

Life insurance

Paid time off

Holiday pay

Résumé du poste

Raymond West is seeking a dynamic Parts Specialist to join our team. The role involves handling calls from customers, technicians, and vendors, and managing over-the-counter parts sales with a strong sense of urgency and attention to inventory, costs, and quality control.

Raymond West provides medical, dental, vision, 401k with company match, and other benefits. A non-sedentary position requiring attention to safety and accuracy in order processing and inventory management.

Qualifications

• High school diploma or equivalent is required.
• Two years related experience and/or training; or equivalent combination of education and experience is preferred.

Responsabilités

• Accepts telephone, email and counter orders for external customers and Company technicians, fills orders from stock.
• Research replacement parts using parts manual, computer listings or microfiche as appropriate.
• Discusses use and features of various parts.
• Fills customer orders from stock or by special order.
• Advises customer on substitution or modification of part when replacement is not available.
• Updates customers regarding the status of backordered parts in an acceptable time frame.
• Prepares Sales Orders for invoicing, receives payment, obtains credit authorization when necessary.
• Participate in general inventories and cycle counts as necessary.
• Initiate proper documentation to maintain accurate inventory and sales records.
• Work with and support other Parts Sales Specialists regarding the sale of material handling equipment.
• Handles telephone calls, customer counter, and promotes overall sales.
• Assist Parts Sales Representatives with order entry, consignment replenishments and consignment maintenance.
• Distribute and explain Raymond Corporation Service and Parts Bulletins to other parts staff.
• Assist at back counter and in Stockroom as directed or as needed; press tires as needed.
• Actively participate in Parts Department training and meetings.
• Perform various duties directly or indirectly associated with parts sales activity as assigned.

Connaissances

Communication

Time management

MS Office

Reading docs

Public speaking

Team collaboration

Adaptability

Safety awareness

Inventory awareness

Customer service

Formation

High school diploma

2 years related experience

Outils

Parts manuals

Inventory systems

ERP software

Description du poste

Raymond West is seeking a dynamic Parts Specialist to join our team. The role involves handling calls from customers, technicians, and vendors, and managing over-the-counter parts sales with a strong sense of urgency and attention to inventory, costs, and quality control.

Raymond West provides medical, dental, vision, 401k with company match, and other benefits. A non-sedentary position requiring attention to safety and accuracy in order processing and inventory management.