Parts Sales & Inventory Coordinator - Heavy Equipment

Colonial Group; Byron Township (MI); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Colonial Group in Byron Center, MI is seeking a full-time Parts Coordinator. The role focuses on processing parts purchases and sales, selling parts, and ensuring customer satisfaction for internal and external customers.

Qualified candidates will have at least one year of parts counter experience, a HS diploma, basic mechanical understanding, and proficiency with Epicor/Silk and MS Office. Forklift experience is a plus; union involvement via Local 324 is noted.

Qualifications

• Minimum one year of heavy equipment, auto, or truck parts counter experience.
• High school diploma or GED is required.
• Basic mechanical understanding with ability to identify parts by sight/name.
• Excellent communication and professionalism; proper phone etiquette.
• Experience with forklift operation is preferred; comfortable with common tools.
• Proficiency in Word, Excel, Outlook, Epicor/Silk, and vendor portals.
• Basic reading/writing and arithmetic skills; able to follow simple instructions.

Responsibilities

• Process parts purchases and sales.
• Actively sell parts and ask for the sale.
• Ensure profit levels meet department goals.
• Ensure customer satisfaction, including internal customers.
• Check in, unpack and put away delivered parts.
• Pick, package and prepare parts for delivery.
• Maintain department order and cleanliness.
• Assist in physical inventory counts.
• Incorporate Alta's Guiding Principles into daily activities.
• Performs other duties as assigned.
• Consistent attendance and reliability for designated start times.

Skills

Parts counter experience

Customer service

Communication skills

Phone etiquette

Basic math

Word/Excel/Outlook

Epicor/Silk

Vendor portals

Forklift operation

Reading comprehension

Education

High school diploma/GED

Tools

Epicor/Silk systems

Vendor web portals

Forklift operation

Job description

Colonial Group in Byron Center, MI is seeking a full-time Parts Coordinator. The role focuses on processing parts purchases and sales, selling parts, and ensuring customer satisfaction for internal and external customers.

Qualified candidates will have at least one year of parts counter experience, a HS diploma, basic mechanical understanding, and proficiency with Epicor/Silk and MS Office. Forklift experience is a plus; union involvement via Local 324 is noted.