Parts Coordinator

Colonial Group; Byron Township (MI); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Colonial Group in Byron Center, MI is seeking a full-time Parts Coordinator. The role focuses on processing parts purchases and sales, selling parts, and ensuring customer satisfaction for internal and external customers.

Qualified candidates will have at least one year of parts counter experience, a HS diploma, basic mechanical understanding, and proficiency with Epicor/Silk and MS Office. Forklift experience is a plus; union involvement via Local 324 is noted.

Qualifications

• Minimum one year of heavy equipment, auto, or truck parts counter experience.
• High school diploma or GED is required.
• Basic mechanical understanding with ability to identify parts by sight/name.
• Excellent communication and professionalism; proper phone etiquette.
• Experience with forklift operation is preferred; comfortable with common tools.
• Proficiency in Word, Excel, Outlook, Epicor/Silk, and vendor portals.
• Basic reading/writing and arithmetic skills; able to follow simple instructions.

Responsibilities

• Process parts purchases and sales.
• Actively sell parts and ask for the sale.
• Ensure profit levels meet department goals.
• Ensure customer satisfaction, including internal customers.
• Check in, unpack and put away delivered parts.
• Pick, package and prepare parts for delivery.
• Maintain department order and cleanliness.
• Assist in physical inventory counts.
• Incorporate Alta's Guiding Principles into daily activities.
• Performs other duties as assigned.
• Consistent attendance and reliability for designated start times.

Skills

Parts counter experience

Customer service

Communication skills

Phone etiquette

Basic math

Word/Excel/Outlook

Epicor/Silk

Vendor portals

Forklift operation

Reading comprehension

Education

High school diploma/GED

Tools

Epicor/Silk systems

Vendor web portals

Forklift operation

Job description

Our Construction Equipment Group is seeking a full-time Parts Coordinator for our Byron Center, MI location. This is a union position and will be part of Operating Engineers Local 324.

Primary responsibilities of the position consist of, but are not limited to:

• Process parts purchases and sales
• Actively sell parts and ask for the sale
• Ensure profit levels meet department goals
• Ensure customer satisfaction, including internal customers
• Check in, unpack and put away delivered parts
• Pick, package and prepare parts for delivery
• Maintain department order and cleanliness
• Assist in physical inventory counts
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

Qualifications:

• A minimum of one year of previous heavy equipment, auto or truck parts counter experience desired
• High school diploma/GED
• Basic mechanical understanding and the ability to identify by sight and by name the parts of an industry related piece of equipment
• Excellent communication skills and professionalism is required
• Proper phone etiquette
• Equipment operation: Forklifts and hydraulic hose making is preferred
• Computer programs - Microsoft Word, Excel, Outlook, Epicor/Silk systems, Vendor web portals
• Language Skills - Basic: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Basic: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands/Work Environment:

• Physical/Sensory Functions: Regularly will use hands, talk/hear; Frequently will sit; Occasionally will stand, walk, reach with hands and arms,, stoop, kneel, crouch or crawl.
• Vision: To see both close and at a distance, depth perception, ability to adjust focus and see color
• Lift and/or Move Functions: Frequently will lift up to 25 pounds; Occasionally will lift 26 to 100+ pounds
• Work Environment: Occasionally will work near moving mechanical parts