Parts Sales Coordinator — Daytime Growth Path

The Richmond Group USA; Hickory (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Benefits package starts Day 1

401k with company match

Company events

Education reimbursement

Job summary

Putzmeister America, Inc. is seeking a Parts & Service Coordinator – Parts Sales for our new Hickory, NC facility. If you have parts sales experience and mechanical inclination, join a global leader in concrete pumping equipment and grow with us.

You will greet visitors, handle inquiries, coordinate repairs, and process work orders, contributing to customer satisfaction and smooth operations.

Qualifications

• Parts sales experience required or demonstrated.
• Mechanically inclined with hands-on aptitude.
• Stable job history with reliable performance.

Responsibilities

• Greet office visitors and callers, making them feel welcome and comfortable.
• Respond to customer inquiries promptly via telephone and/or email and log interactions in Salesforce.
• Coordinate repair service requests with customers and schedule work.
• Submit work orders for repairs or maintenance of equipment.
• Identify correct components to meet customer needs and assist in parts identification.
• Assist customers in accurately identifying required parts.
• Move and handle parts up to 50 pounds safely.
• Load Small Parcel Carriers using mobile equipment.
• Sort and stage products for warehouse put-away.
• Verify received materials for accuracy, quality and quantity.

Skills

Parts sales experience

Mechanically inclined

Stable job history

Job description

Putzmeister America, Inc. is seeking a Parts & Service Coordinator – Parts Sales for our new Hickory, NC facility. If you have parts sales experience and mechanical inclination, join a global leader in concrete pumping equipment and grow with us.

You will greet visitors, handle inquiries, coordinate repairs, and process work orders, contributing to customer satisfaction and smooth operations.