Parts Sales Advisor - OKC

C L Boyd Company, Inc.; Oklahoma City (OK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

AD&D insurance

401(k) with match

Paid time off

Paid holidays

Career advancement

Job summary

C L Boyd Company, Inc. in Oklahoma City seeks a customer-focused Parts Sales Advisor to help customers identify and obtain the parts they need while supporting parts sales growth.

This role builds strong customer relationships, prepares quotes, communicates order updates, and proactively identifies sales opportunities. Experience with mechanical terminology, computer skills, and John Deere Parts Advisor is preferred.

Qualifications

• Formal parts training and/or relevant industry experience.
• Understanding of mechanical and technical terminology.
• Strong computer and data-entry skills.
• Strong organizational skills and attention to detail.
• Excellent customer-service and interpersonal skills.
• Ability to communicate professionally with customers and coworkers.
• Ability to manage multiple customer requests and follow through on commitments.

Responsibilities

• Assist customers in identifying, sourcing, and ordering parts.
• Use John Deere Parts Advisor and online resources to locate products and provide accurate parts information.
• Prepare customer quotes and follow up on outstanding sales opportunities.
• Communicate order status and delivery information to customers.
• Promote aftermarket programs, special offers, and other available parts solutions.
• Proactively engage assigned customer accounts to generate new and repeat business.
• Follow up after purchases to ensure customer satisfaction and identify additional needs.
• Maintain accurate customer account information and a clean, organized work area.
• Collaborate with the Parts, Service, Inventory, Warehouse, and Technician teams to provide timely and effective customer support.
• Work toward established monthly sales and customer-service goals.
• Commission potential when sales goals are met and/or exceeded.

Skills

Parts terminology

Customer service

Data entry / computer skills

Organizational skills

Communication skills

Multitasking ability

Interpersonal skills

Education

High school diploma or equivalent

College education preferred

Tools

John Deere Parts Advisor

Job description

Parts Sales AdvisorCL Boyd is seeking a customer-focused Parts Sales Advisor to help customers identify and obtain the parts they need while supporting parts sales growth. This position builds strong customer relationships, prepares and follows up on quotes, communicates order updates, and proactively identifies sales opportunities.Key ResponsibilitiesAssist customers in identifying, sourcing, and ordering the correct parts.Use John Deere Parts Advisor and other online resources to locate products and provide accurate parts information.Prepare customer quotes and follow up on outstanding sales opportunities.Communicate order status and delivery information to customers.Promote aftermarket programs, special offers, and other available parts solutions.Proactively engage assigned customer accounts to generate new and repeat business.Follow up after purchases to ensure customer satisfaction and identify additional needs.Maintain accurate customer account information and a clean, organized work area.Collaborate with the Parts, Service, Inventory, Warehouse, and Technician teams to provide timely and effective customer support.Work toward established monthly sales and customer-service goals.Commission potential when sales goals are met and/or exceeded.Qualifications and SkillsFormal parts training and/or relevant industry experience.Understanding of mechanical and technical terminology.Strong computer and data-entry skills.Strong organizational skills and attention to detail.Excellent customer-service and interpersonal skills.Ability to communicate professionally with customers and coworkers.Ability to manage multiple customer requests and follow through on commitments.Education and ExperienceHigh school diploma or equivalent required; college education preferred.Previous parts experience is a plus; heavy-equipment parts experience is preferred.Valid driver’s license required.Successful completion of a pre-employment physical and drug screening required.BenefitsComprehensive benefits package, including medical, dental, and vision coverage.Company-paid life and accidental death and dismemberment (AD&D) insurance with $50,000 in coverage.401(k) retirement plan with company match.Paid time off and company-paid holidays.Paid training and opportunities for career advancement.