Parts Representative

Yellowhouse Machinery; Amarillo (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401K

Paid time off

Job summary

Yellowhouse Machinery in Amarillo, TX is hiring a Parts Representative to sell service parts, fluids, attachments and accessories while delivering exceptional customer service. You will also assist with stocking, inventory accuracy, and showroom displays, and coordinate with Service Technicians to supply parts.

The role requires strong communication, basic data entry, team collaboration, and the ability to lift up to 75 lbs.

Qualifications

• High School diploma or equivalent experience.
• Ability to connect with customers and establish rapport.
• Basic data entry/keyboard skills using Microsoft products.
• Experience working independently and in a team.
• Physical ability to lift items weighing up to 75 lbs.
• Pass a background check, drug test and physical.

Responsibilities

• Sell service parts, fluids, attachments and accessories.
• Provide exceptional customer service and process orders.
• Assist with stocking and maintaining showroom displays.
• Fulfills online orders promptly and directs will-call pickups.
• Supply Parts Technicians with parts as required.
• Maintain inventory integrity and assist with cycle counts.
• Promote company policy and teamwork at all times.
• Operate forklift and other related equipment as needed.

Skills

Customer service

Communication skills

Teamwork

Data entry

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Yellowhouse Machinery is currently accepting applications for Parts Representatives at our Amarillo, Texas location. Our applicants must exhibit a strong work ethic and be able to provide supporting references.

Purpose:Selling service parts, fluids, attachments and accessories. In addition, provides exceptional internal and external customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers.

Reports To: Amarillo Parts Manager

Quickly establishes a rapport and relationship with customers.

Promotes and adheres to company policy at all times with emphasis on a team mentality.

Provides a quality customer experience through knowledge, use of systems, and process execution.

Promotes marketing efforts provided by Management.

Provides parts recommendations including alternatives that meet customers’ needs.

Fulfills online orders in a timely manner and places them in will call area.

Supplies Service Technicians with parts as required.

Assists with preparing and maintaining professional showroom image and merchandise displays.

Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Manager

Assists in keeping the Parts Department clean and orderly.

Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to Teamwork and exemplary customer service.

Promotes customer service at all times throughout the organization.

Safely operates a forklift and other related equipment as needed.

Executes other duties as assigned by management.

Employer Paid health, dental, vision, and life insurance, 401K, and PTO.

Requirements

High School diploma or equivalent experience. Ability to connect with customers, maintain professional image, establish rapport.

Understands basic selling processes.

Basic data entry/keyboarding skills and experience utilizing basic computer programs, for example Microsoft based products.

Experience working both independently and in a team setting.

Physical ability to lift items weighing up to 75 lbs.

Highly developed interpersonal, organizational and communication skills.

Basic parts and machinery knowledge.

Pass a background check, drug test and physical.