Parts Representative

Yellowhouse, Inc.; Amarillo (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K

PTO

Job summary

Yellowhouse Machinery in Amarillo, TX is seeking a Parts Representative to sell service parts, fluids, attachments, and accessories while delivering exceptional customer service.

You will stock, process online orders, assist technicians, maintain showroom displays, and support inventory accuracy under the guidance of the Amarillo Parts Manager. A high school diploma and ability to lift up to 75 lbs are required.

Qualifications

• Strong customer service and relationship-building abilities.
• Ability to work in a team and follow policy.
• Good communication and interpersonal skills.
• Basic data entry and use of computer programs (Microsoft Office).
• Physically capable of lifting items up to 75 lbs.
• Background check, drug test, and physical may be required.

Responsibilities

• Establish rapport with customers quickly.
• Promote company policy with a team mindset.
• Provide a quality customer experience through knowledge and systems.
• Support marketing efforts and parts recommendations.
• Fulfill online orders and prepare will-call items.

Skills

Customer service

Teamwork

Communication skills

Interpersonal skills

Organizational skills

Data entry

Education

High School diploma

Tools

Forklift operation

Microsoft Office

Job description

Yellowhouse Machinery is currently accepting applications for Parts Representatives at our Amarillo, Texas location. Our applicants must exhibit a strong work ethic and be able to provide supporting references.

Purpose:Selling service parts, fluids, attachments and accessories. In addition, provides exceptional internal and external customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers.

Reports To: Amarillo Parts Manager

Job Essential Duties

• Quickly establishes a rapport and relationship with customers.
• Promotes and adheres to company policy at all times with emphasis on a team mentality.
• Provides a quality customer experience through knowledge, use of systems, and process execution.
• Promotes marketing efforts provided by Management.
• Provides parts recommendations including alternatives that meet customers' needs.
• Fulfills online orders in a timely manner and places them in will call area.
• Supplies Service Technicians with parts as required.
• Assists with preparing and maintaining professional showroom image and merchandise displays.
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Manager
• Assists in keeping the Parts Department clean and orderly.
• Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to Teamwork and exemplary customer service.
• Promotes customer service at all times throughout the organization.
• Safely operates a forklift and other related equipment as needed.
• Executes other duties as assigned by management.

Benefits

• Employer Paid health, dental, vision, and life insurance, 401K, and PTO.

Requirements

• High School diploma or equivalent experience. Ability to connect with customers, maintain professional image, establish rapport.
• Understands basic selling processes.
• Basic data entry/keyboarding skills and experience utilizing basic computer programs, for example Microsoft based products.
• Experience working both independently and in a team setting.
• Physical ability to lift items weighing up to 75 lbs.
• Highly developed interpersonal, organizational and communication skills.
• Basic parts and machinery knowledge.
• Pass a background check, drug test and physical.