Parts Replacer Technical Assistant

EQASERVICE LLC; Paramount (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Vacation time

Sick time

6 paid holidays

Job summary

EQASERVICE LLC on the West Coast seeks a Technical Assistant to support service technicians by assisting with removing and replacing parts in small home appliances, based on technician diagnoses. You will work closely with the team on the shop floor in Paramount, California, following SOPs and documenting steps in our service software.

Over time you can develop diagnosis and repair skills toward a technician role.

Qualifications

• High school diploma or GED required.
• Prior technical work experience preferred, even personal projects.
• Ability to lift appliances up to 50 lbs.
• Willingness to work at a technician's workstation full day.
• Capable of learning SOP-based diagnosis and data capture.
• Proficient with computer software and data capture tools.

Responsibilities

• Remove and install components into appliances while documenting work in inventory and service computer systems.
• Follow technical repair procedures under guidance of technician.
• Maintain order on your workstation and other areas.
• May be asked to work overtime when business requires.
• Learn repetitive tasks quickly to not require supervision.

Skills

Technical aptitude

Lifting 50 lbs

Rapid learner

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

Inventory software

Cameras for data capture

Job description

Benefits:

• Paid time off

Our company is a national ASP (after-sales service) company providing technical services to manufacturers of small appliances and other products. You will be joining our west coast operation in Paramount, California.

Job Summary As a Technical Assistant , you will be responsible to our service technicians by working with them to proficiently replace parts as needed in small home appliances such as espresso makers according to the diagnosis of a technician. The technician will perform final testing. Over time you will develop your own diagnosis and repair skills and have the opportunity to move into a full technician role. Throughout the first few weeks to ensure quality of work and safety for all team members.

Responsibilities

• Remove and installing components into appliances while documenting work in inventory and service computer systems this will constitute the bulk of your work
• Follow technical repair procedures under guiddance of technician
• Maintain order on your workstation and other areas where you may be working
• May be asked to work overtime when business requires
• Learn repetive tasks quickly to not require supervision and learn the pace of work

Benefits/Perks

• 8:30 - 4:30PM work schedule M-F, 15 paid coffee break, 30 minute unpaid lunch break
• Vacation, 1week; 2 weeks after first year
• Sick Time, 1 week
• 6 Paid Holidays

Qualifications

• High school diploma/GED required
• Previous experience in technical work is preferred, not necessarily work experience but can be personal
• Ability to lift appliances weighing up to 50 lbs
• Capable of working at technician's workstation full day
• Ability to learn from supervisor and gradually require less supervision
• Ability to learn to diagnose technical problems in products in a few weeks after hiring
• Ability to use custom computer software and cameras to capture data and images as needed per SOP