Parts Person II (CMD-605) (3631)

Waukesha Pearce Industries, LLC; Bossier City (LA); On-site; USD 28,000 - 40,000; Full time

Job summary

Paycom - ATS in Bossier City, LA is seeking an Inside Sales/Customer Service representative to handle order processing and support WPI customers. The role focuses on accurate order entry, quotations, and coordinating with vendors.

Candidates should have at least 2 years' experience, a high school diploma, and basic computer skills. forklift operation is a plus; training will be provided to increase product knowledge.

Qualifications

• Minimum 2 years of prior experience.
• High school diploma or equivalent required.
• Some mechanical background or knowledge preferred.

Responsibilities

• Take customer orders or quotes by phone, fax, e-mail, or walk-in.
• Analyze orders for accuracy and enter into WPI system.
• Quote overhauls and spares as required.
• Receive stock orders into system.
• Coordinate returns to vendors with shipping department.
• Attend training to increase product knowledge.
• File warranty claims with vendors.
• Available for callout after 6 months from hire.
• Maintain neat and clean work area.
• Assist in updating files and customer information.
• Perform other duties as assigned.

Skills

Confidentiality

Windows literacy

Client relations

Office equipment

Forklift operation

Dependable

Independent work

Mechanical knowledge

Goal oriented

Education

High School Diploma or equivalent

Job description

Job Details: Job Location: Bossier City, LA 71112, Job Category: Warehouse, Job purpose

Perform all aspects of tasks associated with inside sales of products and services that meet the requirements of WPI customers.

Duties and responsibilities

• Take customer orders or quotes by phone, fax, e-mail, or walk-in.
• Analyze orders for accuracy, cross reference by serial number, enter orders in to WPI system.
• Quote overhauls and spares as required.
• Assist in keeping work area neat & clean.
• Receive stock orders into system.
• Assist in updating files, books and customer information.
• Available for callout after 6 months from hire.
• Receive emergency orders from vendors & update customer orders.
• Attend training classes to increase product knowledge.
• File warranty claims with vendors.
• Coordinate returns to vendors with shipping department.
• Perform other duties as assigned.

Qualifications

• Must have at least 2 years of previous experience.
• Must High School Diploma or equivalent.
• Some mechanical background or knowledge preferred.

Knowledge, Skills, and Abilities

• Must meet goals and objectives set forth by the company.
• Must have ability to maintain confidential information.
• Must be computer literate and proficient in a Windows based environment.
• Must be dependable and work independent.
• Must maintain good client relations.
• Must have the ability to effectively operate various types of office equipment (fax, scanner, printer copier, etc.).
• Must have the ability to effectively operate forklift.

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En Espanol

WPI es una institució n EEO/AA (igualdad de oportunidad/acció n afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientació n sexual, infomació n genética, identidad de género, o expresió n de género en los programas o actividades los cuales opera.