Parts Person II (CMD-602)

Waukesha Pearce Industries, LLC; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Waukesha Pearce Industries, LLC seeks an inside sales associate to process orders, quotes, and inquiries from customers in a fast-paced environment. You will analyze orders for accuracy, enter them into the WPI system, and coordinate with shipping for returns and stock updates.

The role requires attention to detail, 2+ years of experience, a high school diploma or equivalent, and proficiency with Windows-based software. Forklift operation ability is a plus.

Qualifications

• At least 2 years of previous experience.
• High School Diploma or equivalent.
• Some mechanical background preferred.
• Must be computer literate in a Windows-based environment.

Responsibilities

• Take customer orders or quotes by phone, fax, email, or walk-in.
• Analyze orders for accuracy and enter orders in to WPI system.
• Quote overhauls and spares as required.
• Receive stock orders into system and update files.
• Coordinate returns with shipping department.

Skills

Customer relations

Windows familiarity

Independent worker

Communication skills

Education

High School Diploma or equivalent

Tools

Office equipment operation

Job description

Job purposePerform all aspects of tasks associated with inside sales of products and services that meet the requirements of WPI customers.Duties and responsibilitiesTake customer orders or quotes by phone, fax, e-mail, or walk-in.Analyze orders for accuracy, cross reference by serial number, enter orders in to WPI system.Quote overhauls and spares as required.Assist in keeping work area neat & clean.Receive stock orders into system.Assist in updating files, books and customer information.Available for callout after 6 months from hire.Receive emergency orders from vendors & update customer orders.Attend training classes to increase product knowledge.File warranty claims with vendors.Coordinate returns to vendors with shipping department.Perform other duties as assigned.QualificationsMust have at least 2 years of previous experience.Must High School Diploma or equivalent.Some mechanical background or knowledge preferred.Knowledge, Skills, and AbilitiesMust meet goals and objectives set forth by the company.Must have ability to maintain confidential information.Must be computer literate and proficient in a Windows based environment.Must be dependable and work independent.Must maintain good client relations.Must have the ability to effectively operate various types of office equipment (fax, scanner, printer copier, etc.).Must have the ability to effectively operate forklift.WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.En EspanolWPI es una institució n EEO/AA (igualdad de oportunidad/acció n afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientació n sexual, infomació n genética, identidad de género, o expresió n de género en los programas o actividades los cuales opera.