Parts Manager

Ag-Pro Companies; Waycross (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

Ag-Pro Companies is seeking a Parts Department Manager to lead operations that maximize customer satisfaction and ROI. You will oversee inventory control, warranty processing, and department budgeting while driving marketing initiatives across locations.

The role requires experience managing teams, strong communication, and a solid grasp of financial principles related to parts operations. Typical benefits and a structured work schedule are provided.

Qualifications

• Supervisory or managerial experience leading teams.
• Strong written and verbal communication skills.
• Ability to interpret basic financial data related to parts operations.
• Proven customer service excellence and problem-solving abilities.
• Familiarity with standard desktop applications (MS Office, internet).

Responsibilities

• Develops, enforces and monitors Parts Department processes to ensure customer satisfaction.
• Promotes and merchandises parts across store locations.
• Sets annual Parts Department goals and budget aligned with financial objectives.
• Executes Parts Department marketing plans and tracks progress monthly.
• Maintains inventory control system with perpetual/physical counts.
• Furnishes timely warranty and return processing for maximum credits.
• Maximizes use of discount programs to meet stocking goals.
• Ensures department tools and vehicles are in good working order.
• Leads recruiting, staffing and employee development for the team.

Skills

Leadership experience

Data analysis

Written & spoken communication

Financial principles

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Brief Description

Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Attracts, retains, and effectively engages department personnel.

Job Duties

• Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction


• Promotes and merchandises parts and accessories in conjunction with other store locations


• Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives


• Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals


• Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures


• Submits all parts warranty and return claims within the required time frame to receive maximum credit


• Maximizes use of all order discount programs to achieve management stock order goals


• Ensures all department tools, equipment and vehicles are in good working order


• Manages recruiting, staffing and employee development activities for employees reporting to this position


• And other duties as assigned

Job Requirements

• Experience leading others


• Ability to use standard desktop load applications such as Microsoft Office and internet functions


• Ability to write and speak effectively to individuals and groups


• Basic understanding of financial principles relative to Parts Department operations


• Ability to analyze and interpret internal reportsi
  
• Ability to work extended hours and weekends


• Excellent customer service skills


• High School Diploma or equivalent experience

Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.

Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer

All positions require pre-employment screening.

Must be authorized to work in the United States.