Parts Operations Coordinator - Fort Worth, TX

malincareers; Fort Worth (TX); Hybrid; USD 42,000 - 61,000; Full time

Job summary

Malin is seeking a motivated Parts Operations Coordinator for its Fort Worth operation. This hybrid role splits time between parts correspondence and shipping/receiving, supporting customers, service techs, Parts Sales Representatives, and internal teams.

The position requires strong customer service and organizational skills, forklift experience, and the ability to lift up to 50 pounds. A high school diploma or GED is required, with 2+ years in related roles preferred.

Qualifications

• Minimum two years in parts, warehouse, shipping/receiving, or customer service.
• Strong customer service and communication skills.
• Computer proficiency and ability to learn inventory and business systems.
• Strong organization, attention to detail, and problem-solving.
• Forklift operating experience.
• High school diploma or GED.
• Ability to lift up to 50 pounds.

Responsibilities

• Prepare and manage customer parts quotations.
• Support technicians with parts identification and order fulfillment.
• Process customer and internal parts orders.
• Monitor backorders and update status.
• Coordinate core returns.
• Receive and inspect inbound shipments.
• Verify packing slips and shipping docs.
• Process inventory receipts and organize stock.
• Pack outbound shipments and create labels.
• Coordinate freight shipments and process freight claims.
• Support inventory audits and 5S standards.
• Provide front counter coverage when needed.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Forklift operation

Education

High school diploma or GED

Tools

ERP systems

Warehouse management systems

Inventory software

Shipping software

Job description

Malin is seeking a motivated, customer-focused, and detail-oriented Parts Operations Coordinator for its Fort Worth operation. This hybrid position divides time approximately equally between parts correspondence and shipping and receiving, supporting customers, service technicians, Parts Sales Representatives, and internal teams.

Essential Duties and Responsibilities

Parts Correspondent Responsibilities (50%)

• Prepare and manage customer parts quotations.
• Support service technicians with parts identification, availability, and order fulfillment.
• Process customer and internal parts orders.
• Monitor backorders and communicate status updates.
• Research and source parts through manufacturer and supplier resources.
• Coordinate and process core returns.
• Provide professional customer support by phone and email.
• Maintain accurate records in company systems.
• Support Parts Sales Representatives.
• Provide vacation and absence coverage for parts personnel.

Shipping & Receiving Responsibilities (50%)

• Receive and inspect inbound shipments.
• Verify packing slips, purchase orders, and shipping documentation.
• Process inventory receipts in company systems.
• Put away and organize inventory.
• Pick and stage customer, service, and internal orders.
• Package outbound shipments and create shipping labels.
• Coordinate freight shipments and process freight claims.
• Perform cycle counts and support inventory audits.
• Maintain warehouse organization and 5S standards.

Cross-Functional Support

• Provide front counter coverage when needed.
• Assist with inventory audits and continuous improvement activities.
• Support Parts Sales Representatives and branch personnel.
• Cross-train across parts and warehouse functions to maintain workflow continuity.

Required Qualifications

• Minimum of two years of related parts, warehouse, shipping and receiving, or customer service experience.
• Strong customer service and communication skills.
• Computer proficiency and ability to learn inventory and business systems.
• Strong organization, attention to detail, and problem-solving skills.
• Forklift operating experience.
• High school diploma or GED equivalent.
• Ability to lift and move materials weighing up to 50 pounds.

Preferred Qualifications

• Material handling, forklift, industrial equipment, or heavy equipment industry experience.
• Raymond equipment or parts knowledge.
• Experience with ERP, inventory management, or warehouse management systems.
• Knowledge of inventory control, shipping procedures, and freight management.

Physical and Work Requirements

• Stand and walk for extended periods.
• Bend, squat, kneel, reach, and climb as required.
• Safely operate forklifts and material handling equipment.

Work effectively in both office and warehouse environments