PARTS MANAGER POWERSPORTS

Central Florida Powersports Inc; Tampa (FL); On-site; USD 60,000 - 75,000; Full time

Job summary

Tampa Bay Powersports is seeking a hands-on Parts Manager to lead its busy Parts Department in Tampa, FL. This role requires strong leadership, excellent customer service, and deep knowledge of powersports parts and accessories.

The ideal candidate will manage daily operations, coach staff, work with Service to supply parts, and drive profitability while maintaining organized inventories and displays.

Qualifications

• Strong customer service and communication skills.
• Excellent organizational and problem-solving abilities.
• Ability to manage inventory and department profitability.
• Experience with OEM or aftermarket parts is a plus.
• Proficiency with dealership management software is preferred.

Responsibilities

• Manage daily operations of the Parts Department.
• Lead, train, coach, and motivate Parts Department staff.
• Provide excellent customer service to retail customers and dealership departments.
• Collaborate with Service to ensure technicians have the correct parts.
• Order OEM and aftermarket parts and monitor deliveries.
• Maintain accurate inventory levels and conduct cycle counts and physical inventory.
• Track sales, gross profit, and department performance.
• Maintain organized and professional displays and records.

Skills

Customer service

Communication

Organizational skills

Problem solving

Inventory management

Dealership software experience

Tools

Dealership Management System

Job description

Tampa Bay Powersports is NOW HIRING a Parts Manager!

We are looking for an experienced, motivated, and organized Parts Manager to lead our busy Powersports Parts Department. The ideal candidate will have strong leadership skills, excellent customer service abilities, and knowledge of motorcycles, ATVs, UTVs, PWCs, parts, and accessories.

Job Responsibilities

• Manage the daily operations of the Parts Department.
• Lead, train, coach, and motivate Parts Department employees.
• Provide excellent customer service to retail customers and dealership departments.
• Work closely with the Service Department to ensure technicians have the correct parts when needed.
• Order OEM and aftermarket parts and accessories.
• Monitor purchase orders, backorders, special orders, and parts deliveries.
• Receive, inspect, label, and properly stock incoming parts.
• Maintain accurate inventory levels and minimize inventory discrepancies.
• Conduct regular cycle counts and physical inventory.
• Monitor obsolete and slow-moving inventory.
• Maintain proper pricing, margins, and department profitability.
• Track parts sales, gross profit, inventory performance, and department goals.
• Process parts returns, warranty claims, cores, and vendor credits.
• Maintain strong relationships with OEM manufacturers and parts suppliers.
• Ensure parts are correctly identified and compatible with the customer's vehicle.
• Assist customers with parts, accessories, riding gear, and product recommendations.
• Develop accessory and parts sales opportunities.
• Maintain an organized, clean, and professional Parts Department.
• Maintain attractive parts, accessories, and merchandise displays.
• Monitor daily workflow and assign responsibilities to Parts Department staff.
• Work with Sales and Service management to improve dealership communication and customer satisfaction.
• Monitor department expenses and work toward established sales and profit goals.
• Maintain accurate records and reports using dealership management software.
• Follow all dealership policies, safety procedures, and manufacturer requirements.
• Stay current on new products, OEM parts, accessories, and Powersports industry trends.
• Perform other duties as assigned by dealership management.

Brands & Products

Experience with Powersports products is strongly preferred, including:

• Experience with motorcycles, ATVs, UTVs, side-by-side, personal watercraft, scooters, and related accessories is a plus.

Qualifications

• Previous Parts Department or Powersports dealership experience preferred.
• Previous Management Or Supervisory Experience Preferred.
• Strong knowledge of OEM and aftermarket parts.
• Excellent customer service and communication skills.
• Strong organizational and problem-solving abilities.
• Ability to manage inventory and department profitability.
• Computer And Dealership Management System Experience Preferred.
• Ability to work in a fast-paced dealership environment.
• Ability to work effectively with Sales, Service, and other dealership departments.
• Ability to lift parts and merchandise and remain active throughout the workday.

What We Are Looking For

We want a hands-on leader who can build a strong Parts Department, develop employees, improve inventory control, increase parts and accessory sales, and provide outstanding support to our customers and Service Department.

Tampa Bay Powersports

13521 N Florida Ave

Tampa, FL 33613

Phone: [phone]