Parts Manager - Hillsboro

The Ag Division of Brandt Holdings; Hillsboro (ND); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401k and Roth Retirement Savings with‑

Job summary

Valley Plains Equipment in Hillsboro, ND seeks a Parts Manager to lead the location's retail Parts business and support Service operations. The role drives profitability, customer satisfaction, and continuous improvement while developing the Parts team and aligning with the Service Manager on aftermarket strategies.

The position focuses on building customer relationships, inventory control, and executing Aftermarket sales initiatives to meet revenue goals.

Qualifications

• Ability to foster teamwork and cultivate positive relationships with peers and customers.
• Proficiency in inventory and purchasing software, online parts books, and Microsoft Office.

Responsibilities

• Provide clear direction and leadership with a focus on customer service.
• Lead by example to create a professional customer experience in facilities and product presentation.
• Drive aftermarket sales strategies and meet revenue goals through Parts and Service offerings.
• Collaborate with Service Manager to align Aftermarket Sales strategy across locations.
• Maintain on-hand parts inventory to meet demand and manage inventory processes.
• Conduct monthly cycle counts and coordinate transfers with Parts Support Analysts.

Skills

Teamwork

Customer relationships

Education

High School Diploma or GED

Tools

Inventory software

Purchasing software

Online parts books

Microsoft Office

Job description

Company: Valley Plains Equipment

Parts Manager - Hillsboro

Hillsboro, ND, US, 58045

Who is Valley Plains Equipment?

Position Summary

The Parts Manager leads the location's retail Parts business and supports Service operations to drive profitability and customer satisfaction. This role is responsible for developing the Parts team, identifying and meeting customer needs, and partnering with the Service Manager to promote the full aftermarket portfolio. Success requires strong leadership, communication, and decision-making skills, along with a commitment to continuous improvement and customer-focused results

Job Responsibilities

• Provide clear direction and leadership, emphasizing excellent customer service skills among direct reports.
• Lead by example, creating a professional customer experience in facilities and product presentation.
• Execute effective Aftermarket strategies and processes to ensure satisfaction among internal and external customers.
• Collaborate with the District Operations Manager and Service Manager to develop the location's Aftermarket Sales strategy.
• Drive all Aftermarket Sales strategies, focusing on selling Parts and Service solutions in line with revenue goals.
• Partner with Service Manager to ensure consistent positive customer experiences within the Aftermarket segment.
• Take accountability for the financial performance of the department, including achieving profitable sales growth, disciplined expense control, and targeted net return on sales.
• Exhibit outstanding communication skills and collaborate with other departments and locations.
• Work with peers to maintain proper on-hand parts inventory to meet customer demand while achieving inventory performance standards.
• Oversee ongoing inventory processes to ensure proper inventory control.
• Fulfill other responsibilities and duties as assigned by management.
• Conduct monthly cycle counts, ensure parts are being transferred in a timely manner, and manage inventory in cooperation with Parts Support Analysts.

Qualifications

• Ability to foster teamwork and cultivate positive relationships with peers and customers.
• Proficiency in inventory and purchasing software, online parts books, and standard computer applications like Microsoft Office.
• Willingness to work extended hours and weekends as required - peak seasons during planting and harvest season.
• High School Diploma or GED equivalent.

Preferred Qualifications

• 2+ years of Sales or Retail Management experience.
• Previous experience in the agricultural industry or equipment dealership.
• Associates or Bachelor’s degree.

Join Valley Plains Equipment for competitive salaries and comprehensive benefits including health, vision, and dental insurance, paid time off, 401k and Roth Retirement Savings with employer match, plus Life and Disability Insurance. Experience a fulfilling career in John Deere careers with us.

Compensation

The following represents Valley Plains Equipment compensation estimation based on market data and placement of internal employees. This is a salary role with a starting base of $60,000 and going up to $85,000 based on experience. This role is also incentive eligible and is based on performance.