Parts Sales Professional - Ellendale

Brandt Holdings; North Dakota; On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Paid Time Off

401k with Employer Match

Life Insurance

Disability Insurance

Job summary

Valley Plains Equipment in Ellendale, ND seeks a Parts Sales Professional to deliver excellent customer service, identify parts needs, and coordinate parts procurement and communication with customers and internal teams.

You will handle inquiries, promote parts and service solutions, and contribute to maintaining an organized Parts Department and showroom. Training provided; competitive hourly pay and benefits.

Qualifications

• High school diploma or GED required.
• Proficiency with Microsoft Office and basic computer skills.
• Ability to apply consultative selling techniques in daily work.

Responsibilities

• Engage with customers to understand requirements and recommend parts.
• Handle incoming phone calls promptly and professionally.
• Proactively contact customers to identify needs and promote parts and service solutions.
• Invoice parts to customers with discounts, freight charges, and payment methods.
• Initiate daily machine-down and stock orders to fulfill customer needs.
• Maintain display floor and warehouses with proper merchandising and organization.

Skills

Consultative selling

Customer service

Microsoft Office

Communication

Teamwork

Education

High school diploma or GED

Tools

Forklift operation

Inventory software

Job description

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Company: The Ag Division of Brandt Holdings

Parts Sales Professional - Ellendale

Location

Ellendale, ND, US, 58436

Company: Valley Plains Equipment

Who is Valley Plains Equipment?

Position Summary

As a Parts Sales Professional, you play a crucial role in delivering exceptional external and internal customer satisfaction while optimizing operational performance. Your responsibilities include identifying customer needs, procuring the necessary parts accurately, and effectively communicating solutions to both internal and external stakeholders.

Job Responsibilities

• Engage with customers to understand their requirements and recommend suitable parts.
• Handle incoming phone calls promptly and professionally.
• Proactively contact customers to discover needs and promote parts and service solutions.
• Invoice parts to customers with attention to appropriate discounts, freight charges, and payment methods.
• Initiate daily machine-down and stock orders to fulfill transactional needs of customers.
• Ensure the display floor is stocked appropriately, utilizing proper merchandising techniques.
• Assist in receiving daily stock orders and processing transfers.
• Provide support to colleagues within the department as needed.
• Communicate customer concerns to the appropriate management.
• Maintain cleanliness and organization within the department, including the display floor and warehouse(s).
• Contribute to maintaining a clean and safe Parts Department environment.
• File shipment shortages and report bin shortages or inventory adjustments to the Parts Manager.
• Assist with inventory control functions and departmental report generation.
• Perform any other duties or projects assigned by management.
• Promote marketing for the Parts department.
• Adhere to company safety policies and procedures.
• Continuously learn and improve with required parts training.
• Other duties as assigned.

Qualifications

• Proficiency in standard computer applications such as Microsoft Office.
• Willingness to work extended hours and weekends during peak business seasons.
• High school diploma or GED equivalent required.
• Ability to apply consultative selling techniques effectively in daily work.

Preferred Qualifications

• 1+ year of experience in parts management preferred.
• Ability to operate a forklift or willingness to obtain certification preferred.
• Basic knowledge of agricultural equipment is advantageous.

Join Valley Plains Equipment for competitive salaries and comprehensive benefits including health, vision, and dental insurance, paid time off, 401k and Roth Retirement Savings with employer match, plus Life and Disability Insurance. Experience a fulfilling career in John Deere careers with us.

Compensation

The following represents Valley Plains Equipment compensation estimation based on market data and placement of internal employees. This is an hourly role with a starting base of $18/hourand going up to $29/hour based on experience. This role is also incentive eligible and is based on performance.