Parts Manager

Team JDC; Whitestown (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Parts Manager responsible for the corporate management of parts operations. The ideal candidate will oversee inventory policies, support local branches, and ensure effective communication across teams. This mid-senior level role involves enhancing sales strategies and optimizing inventory practices, making it essential for ongoing business success.

Qualifications

• Experience in construction, agricultural, or municipal dealership preferred.
• Ability to manage inventory levels and parts distribution procedures.
• Experience leading teams focused on customer experience.

Responsibilities

• Manage corporate parts team to increase sales and ensure inventory accuracy.
• Monitor and adjust parts stocking levels based on demand.
• Coordinate with accounting and IT for process improvements.

Skills

Customer focus

Conflict resolution

Communication

Interpersonal skills

Organizational skills

Education

2+ years in business or logistics

3+ years in parts management

Tools

Microsoft Office Suite

Job description

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Position Objective:

This position is responsible for supporting the sales, inventory, and purchasing of parts on a corporate level while creating and implementing policies, procedures, and best practices for branches on a local level.

Job Responsibilities:

• Manage corporate parts team focused on providing support and guidance for all parts departments, aiming to increase sales, ensure inventory accuracy, and maximize profits.
• Monitor companywide parts stocking levels, including weekly stock orders to support inventory levels.
• Communicate and collaborate with the corporate team and branch-level parts personnel to adjust stock orders based on customer and service demand.
• Determine and administer processes for disposing of excess and obsolete parts inventories and implement improvements.
• Coordinate with corporate departments such as accounting and IT to determine best practices and implement process improvements for continuous enhancement.
• Oversee companywide inventory policies, including cycle counts, audits, and root cause analysis.
• Develop and monitor parts KPIs, communicating with branches to meet and exceed these metrics.
• Ensure proper documentation and follow-up on all parts-related activities, including transfers, sales orders, purchase orders, and payments.
• Identify sourcing opportunities, including aftermarket solutions, and conduct market research to recommend competitive product pricing.
• Collaborate with the marketing team on literature and promotions to drive sales.
• Create and assign corporate initiatives, with follow-up action plans for employees.
• Work with local parts staff on tasks specific to branch 1100 and act as a backup for all local parts departments.
• Build and lead a team of corporate parts associates focused on processing sales orders at a national level, emphasizing customer experience, accuracy, support, and training.
• Report regularly to management on ongoing projects and milestones.
• Perform other duties as assigned.

Other Duties:

This job description is not exhaustive; duties and responsibilities may change at any time.

Requirements:

• At least 2 years of business or logistics experience; or 3 years of parts management experience, preferably in construction, agricultural, or municipal equipment dealership.
• Ability to plan, prioritize, and organize work in a high-performance environment.
• Proven customer focus and conflict resolution skills.
• Strong communication and interpersonal skills.
• Knowledge of parts distribution procedures.
• Experience with Microsoft Office Suite.

The Way We Work:

• Innovate and improve service performance.
• Assist customers and improve customer service.
• Foster effective communication and collaboration.
• Engage others towards organizational goals.
• Maintain professionalism and safety at all times.

This role involves interaction with various departments and locations, requiring both giving and receiving directions.

Additional Information:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development