Parts Manager

Tasca Automotive Group; Wheeling (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Tasca Automotive Group is seeking a Parts Manager for our on-site role in Wheeling, IL. You will lead the daily operations of the parts department, ensuring accurate ordering, receiving, stocking, and tracking of service parts to support both service and sales teams.

You will supervise staff, set clear performance expectations, and drive efficient workflows while maintaining high-quality customer service. The role emphasizes KPIs, policy compliance, and profitability improvement.

Qualifications

• Strong focus on customer satisfaction and service.
• Experience in inventory control and parts management.
• Knowledge of service parts operations and cataloging.
• Experience in supervisory or management role in a dealership.
• Leadership, coaching, and performance management skills.
• Excellent organizational and problem-solving abilities.
• Proficiency with dealership management systems and basic IT tools.
• High school diploma or equivalent; technical/business coursework is a plus.

Responsibilities

• Oversee daily operations of the parts department.
• Manage inventory levels, ordering, receiving, stocking, and tracking of service parts.
• Supervise parts staff and set performance expectations.
• Collaborate with service and sales teams to ensure timely parts support.
• Respond to inquiries and resolve issues to maintain customer satisfaction.
• Monitor KPIs and ensure policy compliance.
• Identify process improvements to drive departmental profitability and efficiency.

Skills

Customer service

Inventory management

Team leadership

Problem solving

Attention to detail

Dealership experience

DMS proficiency

On-site teamwork

Education

High school diploma

Technical or business coursework

Tools

Dealership management systems (DMS)

Spreadsheets (Excel)

Inventory software

Email communication

Job description

Company Description

Tasca Automotive Group is a family-owned automotive business that has grown steadily since its founding in 1943, now spanning three generations. The group operates multiple new vehicle dealerships across Rhode Island, Massachusetts, and Connecticut, representing major brands such as Ford, Lincoln, Chevrolet, GMC, Buick, Chrysler, Dodge, Jeep, Ram, Volvo, Mazda, Nissan, and Hino. With a long history rooted in performance and innovation, including the Tasca Racing program, the company has built a strong reputation in the automotive industry. Tasca’s corporate office is located in Cranston, Rhode Island, and the organization emphasizes long‑term relationships, appreciation for its team members, and a commitment that customers will be satisfied.

Role Description

The Parts Manager is a full‑time, on‑site role based in Wheeling, IL, responsible for overseeing the daily operations of the parts department. This includes managing parts inventory levels, ensuring accurate ordering, receiving, stocking, and tracking of service parts to support the service and sales departments. The role involves supervising parts staff, setting clear performance expectations, and providing guidance to maintain efficient workflows and high‑quality service. The Parts Manager will work closely with internal and external customers, responding to inquiries, resolving issues, and promoting customer satisfaction through timely and accurate parts support. Additional responsibilities include monitoring key performance indicators, maintaining compliance with company policies, and contributing to process improvements that support departmental profitability and operational excellence.

Qualifications

• Strong focus on Customer Satisfaction and Customer Service, with the ability to build positive relationships and handle inquiries professionally.
• Experience in Inventory Control and Inventory Management, including ordering, tracking, and managing stock levels for an automotive parts department.
• Knowledge of Service Parts operations, including parts cataloging, parts sourcing, and coordination with service and sales teams.
• Previous experience in an automotive parts or dealership environment, preferably in a supervisory or management capacity.
• Effective leadership skills, including team supervision, coaching, and performance management.
• Solid organizational and problem‑solving skills, with attention to detail and ability to work in a fast‑paced environment.
• Proficiency with dealership management systems and basic computer applications (e.g., inventory software, email, spreadsheets).
• High school diploma or equivalent required; additional technical or business coursework is a plus.
• Ability to work on‑site in Wheeling, IL, with a reliable means of transportation.