Parts Manager

Gt; Highland Park (PA); On-site; USD 55,000 - 85,000; Full time

Job summary

Gt in Highland Park, PA seeks a dedicated Parts Manager to optimize department operations, manage inventory, and maximize profitability through strategic pricing, promotions and supplier negotiations. You will lead the team, develop annual goals and budget, and implement marketing plans.

The role requires leadership, flexibility to work extended hours, and strong communication to deliver outstanding customer service across the dealership network.

Qualifications

• 1+ years’ experience in Parts Department operations.
• Experience leading others.
• Ability to analyze and interpret internal reports.
• Ability to work extended hours and weekends.
• Excellent customer service skills.
• Strong communication and organizational skills.

Responsibilities

• Develops, communicates, enforces and monitors effective Parts Department processes.
• Maintains inventory control with perpetual and physical counts.
• Creates annual Parts Department goals and budget.
• Develops and executes Parts Department marketing plan.
• Promotes and merchandises parts and accessories with other locations.
• Manages recruiting, staffing and employee development.

Skills

Leadership

Parts department operations

Budgeting

Marketing planning

Inventory control

Customer service

Microsoft Office

Report analysis

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Purpose:Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimize parts department processes. Attracts, retains, and effectively engages department personnel.Key Responsibilities:Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfactionPromotes and merchandises parts and accessories in conjunction with other store locationsCreates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectivesDevelops and executes Parts Department marketing plan and monitors monthly to ensure the achievement of departmental goalsMaintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter proceduresSubmits all parts warranty and return claims within the required time frame to receive maximum creditMaximizes use of all order discount programs to achieve stock order goalsEnsures all department tools, equipment and vehicles are in good working orderManages recruiting, staffing and employee development activities for employees reporting to this positionAll other duties as assignedExperience, Education, Skills and Knowledge:1+ years’ experience in Parts Department operationsExperience leading othersAbility to use standard desktop load applications such as Microsoft Office and internet functionsAbility to write and speak effectively to individuals and groupsBasic understanding of financial principles relative to Parts Department operationsAbility to analyze and interpret internal reportsAbility to work extended hours and weekendsExcellent customer service skillsHigh School Diploma or Equivalent Experience