Parts Manager

MarineMax; Quincy (MA); On-site; USD 55,000 - 85,000; Full time

Job summary

MarineMax is seeking a Parts Manager to lead the parts and accessories department in our Quincy location. You will oversee inventory, vendor relationships, and customer service, ensuring timely availability of fixtures, pumps, instruments, and marine parts for service orders.

You will manage staff, perform weekly cycle counts, coordinate bi-annual inventories, and maintain records. Strong communication and teamwork with service advisors is essential.

Qualifications

• Experience in parts or marine retail settings preferred.
• Strong communication and problem-solving skills.
• Ability to manage inventory and coordinate with service teams.

Responsibilities

• Oversee parts and accessories department and staff.
• Maintain inventory levels and vendor relationships.
• Process parts orders and quotes via phone, internet, and in person.
• Support service team with timely parts for work orders.
• Ensure accurate records in IDS and keep MSDS/Hazard plans current.
• Negotiate pricing with vendors and monitor profitability.

Skills

Customer service

Inventory management

Vendor relationships

Parts sales

Tools

IDS

MSDS Online

Hazard Communication

Job description

OVERVIEW

The Parts Manager is responsible for overseeing the parts and accessories department. The parts manager oversees inventory management and vendor relationships. The position also includes selling marine equipment and supplies such as fixtures, pumps, instruments, cordage, paints, motor parts, and water sport equipment. The Parts Manager provides exceptional customer service and oversees parts and accessories staff.

KEY TASKS

• Provide excellent customer service. Communicate effectively with internal and external customers to determine their parts’ needs
• Acts as a liaison between the parts department and other store operations.
• Adhere to established parts inventory levels and balance them for maximum turnover determined by Team Support.
• Negotiate competitive pricing with vendors and manufacturers when necessary.
• Adhere to established policy for special ordering of parts.
• Maintain accurate records of sales, inventory and orders through IDS.
• Utilize e-bay to reduce parts that are obsolete/over aged to reduce inventory costs
• Performing weekly cycle counts to maximize inventory accuracy
• Coordinate and execute a physical inventory bi-annually
• Assist Service Manager, Service Advisors and technicians to ensure timely turnaround of parts to be utilized for work orders.
• Hire, train, motivate and monitor performance of Parts Consultants.
• Assist customers by phone, internet, and in person with price quotes and parts sales.
• Maintain an orderly, clean, and professional area.
• Analyze sales, expenses, and inventory on a monthly basis to maintain profit goals.
• Update and maintain the MSDS Online database, keeping it current at all times.
• Update and maintain the Hazard Communication written plan, keeping current at all times.
• Assist with/conduct team member safety training as related to Hazard Communication.
• Other duties as assigned

KEY RESULT AREAS

• Internal/external customer satisfaction
• Inventory maintenance
• Adequate inventory and turnaround time of ordering to ensure timely completion of service work
• Timeliness and accuracy of paperwork and reports
• Competitive price negotiations with vendors and suppliers
• MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.