Parts Manager

Kenworth Louisiana; Port Allen (LA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Heavy-Duty Dealership Parts Manager to lead their parts department. This pivotal role involves overseeing operations, managing inventory, and ensuring exceptional customer service. The ideal candidate will possess over 5 years of experience in parts management, demonstrating excellent leadership and communication skills. The position requires adaptability to work weekends and extra hours as needed. Join a dynamic team dedicated to excellence in service and operations, and make a significant impact in a thriving dealership environment.

Qualifications

• 5+ years of experience in Parts Department Management or related field.
• Thorough knowledge of all phases of the Parts Department.

Responsibilities

• Oversee parts department operations and ensure efficient processes.
• Manage inventory and supervise staff to meet dealership goals.

Skills

Parts Department Management

Leadership

Customer Service

Communication Skills

Job description

Summary:

The Heavy-Duty Dealership Parts Manager is responsible for overseeing the parts department, ensuring efficient operations, and providing exceptional customer service. This role involves managing inventory, supervising staff, and collaborating with other departments to meet the dealership's goals.

Essential Duties:

1. Assess present and future needs, trends, problems, and profit opportunities of the Parts Department.
2. Establish short and long-term operating and financial objectives for the Parts Department within the company's overall plans and policies.
3. Ensure that approved policies and objectives are clearly understood and effectively applied within the department.
4. Formulate annual and monthly sales/profit objectives and expense budgets in accordance with company objectives.
5. Review and appraise the results of activities within the department and take appropriate actions as necessary.
6. Develop merchandising strategies to ensure objectives are achieved.
7. Maintain appropriate communication between all departments within the branch.
8. Promote safe work habits and ensure safety rules are followed.
9. Develop and maintain policies and practices that ensure positive customer relations.
10. Stay informed about the activities of competitors, market conditions, and department operations; keep the Branch Manager informed.
11. Conduct regular sales meetings.
12. Train and develop parts department personnel.
13. Perform other duties as needed.

Qualifications:

• 5+ years of experience in Parts Department Management or related field.
• Thorough knowledge of all phases of the Parts Department.
• Excellent leadership qualities and a can-do attitude.
• Ability to work weekends and extra hours when needed.
• Excellent written and verbal communication skills.

Work Environment:

The employee will be exposed to moving parts, grease, chemicals, dust, dirt, and outdoor weather conditions. The position requires standing and walking for extended periods and lifting at least 50 pounds. Availability for extra hours, including nights and weekends, is also required.

EEO Statement:

Kenworth of Louisiana, LLC is an equal opportunity employer, committed to providing a workplace free of discrimination and harassment. Reasonable accommodations will be provided to qualified individuals with disabilities.