Parts Lead: Inventory & Customer Service Champion

Bass Pro Shops; Garner (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid holidays

Paid vacation

Bass Pro Cares Fund

Employee discounts

Flexible Spending Account

Job summary

Bass Pro Shops in Garner, NC is seeking a Parts Lead to oversee boat, motor, trailer and ATV parts inventory, assist customers, and train the parts support team.

You will handle part sales, order processing, data entry in IDS, reconcile payments, and coordinate with vendors to ensure accurate stock and timely fulfillment.

The role requires a high school diploma, strong communication, and hands-on leadership; marine knowledge is a plus and you will perform daily till reconciliations.

Qualifications

• High School education or equivalent experience.
• Marine knowledge helpful.

Responsibilities

• Assist and train parts support staff.
• Manage parts inventory and data entry in IDS.
• Process part sales and customer inquiries.
• Oversee purchase orders and vendor communications.
• Conduct regular inventory and reconcile discrepancies.

Skills

Inventory management

Customer service

Cash handling

Data entry

Phone etiquette

Communication skills

Team supervision

Marine knowledge

Education

High School diploma or equivalent

Job description

Bass Pro Shops in Garner, NC is seeking a Parts Lead to oversee boat, motor, trailer and ATV parts inventory, assist customers, and train the parts support team.

You will handle part sales, order processing, data entry in IDS, reconcile payments, and coordinate with vendors to ensure accurate stock and timely fulfillment.

The role requires a high school diploma, strong communication, and hands-on leadership; marine knowledge is a plus and you will perform daily till reconciliations.